Patient Counselor

3 days ago


Mumbai Maharashtra, India Heathy Hugs Healthcare Pvt Ltd Full time

At Healthy Hugs Healthcare, we are looking for Patient Counsellor's cum tele caller for Treatment handling and describing treatment procedures and enrolments.
Job Location - 3H Virar West
Job timing - 9:00 AM to 7:00 PM. (10Hrs Duty) 1 week off will be providable (Saturday, Sunday & Monday will be working)
**Job Description**:
Medical Patient Counsellor helps patients and their families with medical treatments and emotional challenges. They help patients understand their diagnosis, treatment options, and potential outcomes. They also help patients manage their emotional and psychological health.

**Responsibilities**:

- **Counselling**: Help patients understand their diagnosis, treatment options, and potential outcomes
- **Treatment planning**: Help patients choose the best treatments Packages and develop treatment plans
- **Emotional support**: Help patients address emotional and psychological aspects of their health
- **Communication**: Communicate with patients, doctors, and therapists
- **Coordination**: Coordinate with doctors, therapists, and patients
- **Patient education**: Provide educational materials and spread awareness about health issues.
- **Follow-up**: Encourage patients to come for follow-up visits. Calling target Minimum 50-70 Calls Per day.
- **Case management**: Manage clinical care for assigned patients

Skills Required:
Graduate
good in communication (Hindi, English and Marathi as per patient)
Ready to visit doctors and hospitals for tie - ups.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Patient Consellor: 1 year (required)

Work Location: In person


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