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Patient Counselor

3 weeks ago

Mumbai, India TalentShape Full time

Responsible for day to day operations & overall financial performance of the clinic.
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX