Patient Counselor

3 days ago

Mumbai, Maharashtra, India Qi Spine Clinic Full time ₹ 1,80,000 - ₹ 2,10,000 per year
  • Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.
  • Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.
  • Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient
  • Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision
  • Ensuring that all sales interactions are done in a patient-centric approach
  • Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts
  • Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery
  • Establishing a tone of empathy that helps to resolve any patient complaints or conflicts
  • Prioritize patient satisfaction throughout the patient journey to build long-term relationships
  • Collaborate with calendar management team to optimize scheduling and streamline patient interactions
  • Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment
  • Responsible for day-to-day operations & overall financial performance of the clinic
  • Maintain counselor reports daily
  • Coordinating with finance department (Invoices, Getting Discount Approval, Billing)
  • Qualifications & Skills:
  • HSC/Graduate
  • Must know Microsoft Excel
  • Previous experience in patient counseling, customer service, or related roles, with a focus on grooming
  • Proven sales experience and the ability to meet or exceed sales targets
  • Excellent interpersonal and communication skills, with a genuine passion for patient care
  • Software Efficiency
  • Shift Timing: Any shift timing of 8 hours between 7:00 AM to 9:00 PM, (should be flexible with the shifts

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • when did you complete your graduation?

Work Location: In person

  • Virtual Patient Counselor

    6 days ago

    Mumbai, Maharashtra, India Qi Spine Clinic Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    About QI Spine ClinicQI Spine clinics transform and improve the lives of patients suffering from back and neck pain across the country every day. As India's first chain of medical centers for the accurate diagnosis and non-surgical treatment of spine conditions, QI Spine has 22 clinics across 5 cities with the world's largest team of spine specialists. With...

  • Patient Care Counsellor

    2 days ago

    Mumbai, Maharashtra, India QI Spine Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    • Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.• Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.• Understanding from patients their chief concerns, their...

  • Patient Care Executive

    4 days ago

    Mumbai, Maharashtra, India QI Spine Full time ₹ 2,40,000 - ₹ 5,04,000 per year

    Job Locations: Mumbai, Delhi, Bangalore, Hyderabad, PuneWorking Days: 6 days working, 1 rotational offShift Timing: Any shift timing of 8 hours between 7:00 AM to 9:00 PM,(should be flexible with the shifts)Salary: Upto 4.2 LPAThe role of the Patient Counsellor focusses of primarily achieving 2 objectives:1) Counselling and advising patients visiting the...

  • Digital Patient Services Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Takeda Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Business Development Intern

    1 week ago

    Mumbai, Maharashtra, India Arnam Impact Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are happy to announce that we are looking for a talented and experienced candidate to join our team as Patient Counselor/ Sales Executive. People today look for simple, affordable, and quality treatment for diseases like cancer. With the mission of saving as many lives as possible, CancerMitr is an online patient-centric community platform focused on...

  • Asst. Manager Sales

    2 days ago

    Mumbai, Maharashtra, India Qi Spine Clinic Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Assistant Manager - Sales (Hybrid Model)Let's talk spine - because most of India doesn't.When surgery was the only mainstream solution to back pain, we emerged with a simple, revolutionary idea: non-surgical recovery should be the first option, not the last resort.Over the last few years, we've developed the most advanced and proven platform for...

  • Medical Doctor

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra ALIV - Regenerative Wellness Full time

    Medical Counselor / Clinical DoctorLocation: Mumbai, IndiaExperience: 3–7 yearsEmployment Type: Full-timeAbout ALIV Regenerative WellnessALIV is India’s pioneer in regenerative wellness and IV infusion therapies, offering personalized protocols that combine medical precision with holistic care. Our clinics are designed to deliver premium patient...

  • Investment Specialist

    1 week ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Investment Specialist-Affluent-AFFLUENT-Investment Counselors Associate Relationship Manager - Affluent-AFFLUENT-Service - Non Branch Banking Job Description Principal Responsibilities:Handle personalized service requests of Affluent (Solitaire) customers and deliver TAT. Ensure strict adherence to regulatory requirements for Affluent customer...

  • BDS Cosmetologist Doctor

    2 days ago

    Mumbai, Maharashtra, India BERKOWITS HAIR & SKIN CLINIC Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    What you'll do :To develop as complete skin and hair Counselor and provide consultations to clients for their skin and hair-related problems.Suggesting and performing treatments on patients based upon the diagnosis of skin and hair-related concerns.Must have knowledge of Hair Loss Control and Hair Growth Treatments, Hair Growth Laser treatment, Mesotherapy,...

  • Consultant Doctor

    2 weeks ago

    Mumbai, Maharashtra, India BERKOWITS HAIR & SKIN CLINIC Full time ₹ 36,000 - ₹ 72,000 per year

    Job descriptionJOB LOCATION: No.15 / A-1 /, Opposite SIES College, Nirant Sindhi Society, Sion-400022What you'll do :To develop as a complete skin and hair Counselor and provide consultations to clients for their skin and hair-related problems.Suggesting and performing treatments on patients based on the diagnosis of skin and hair-related concerns.Must know...