patient care counsellor

15 hours ago

Mumbai, Maharashtra, India Qi Spine Clinic Full time ₹ 4,20,000 per year

Patient Counselor – Job Description

Responsibilities:

  • Ensure every patient feels comfortable and cared for during all visits.
  • Assist new patients with consultation forms and clarify queries.
  • Understand patient concerns, capture relevant history, and brief the doctor effectively.
  • Explain treatment plans, pricing, recovery expectations, and other details in simple terms.
  • Drive patient engagement and commitment using an empathetic, patient-centric approach.
  • Address concerns, resolve complaints, and build long-term patient relationships.
  • Coordinate with doctors and teams to enhance patient satisfaction and streamline appointments.
  • Manage daily clinic operations and ensure a welcoming, professional environment.
  • Maintain daily counselor reports and coordinate with finance for billing, invoices, and discounts.

Qualifications & Skills:

  • HSC/Graduate with proficiency in Microsoft Excel.
  • Experience in patient counseling, customer service, or sales (healthcare preferred).
  • Strong communication, interpersonal, and persuasion skills.
  • Proven sales ability and a passion for patient care.
  • Tech-savvy and efficient with relevant software tools.

Training:

  • A 15-day comprehensive training program will be provided, followed by a performance evaluation before assuming full responsibilities.

Shift Timing:

Flexible 8-hour shifts between 7:00 AM – 9:00 PM.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • when did you complete your graduation?
  • How do you work with doctors and patients ?

Language:

  • English, Hindi (Preferred)

Work Location: In person

  • Patient Counselor

    2 weeks ago

    Mumbai, Maharashtra, India Kasukurthi Healthcare Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Exciting Job Opening: CounsellorWe're HiringWe are looking for a compassionate, organized, and proactive Patient Counsellor to join our dynamic healthcare team. As a vital bridge between patients and hospital services, you will ensure that every patient receives an excellent care experience — from admission through discharge.Key ResponsibilitiesStations at...

  • Clinical Pharmacy Counsellor

    1 week ago

    Mumbai, Maharashtra, India Samiir Halady Consulting Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    This requirement is for one of the companies that I am currently working withJob Title: Clinical Pharmacy Counsellor Department:Clinical Services / Patient Care Location: Freelance Counselling (Flexible hours - as per counsellor's availability)Reporting To: Medical Director / Clinical CoordinatorThe company is a patient-centric renal care initiative...

  • Patient Counsellor

    1 week ago

    Mumbai, Maharashtra, India QI Spine Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Detailed Job Responsibilities: • Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. • Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about. • Understanding from...

  • Patient Care coordinator Nurse

    12 hours ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed multi-speciality tertiary care hospital in Mumbai, renowned for cardiac sciences, oncology, neurosciences, cutting-edge diagnostics, and a legacy of trust since 1918, delivering world-class healthcare and excellence in patient care.Job OverviewThe Patient Care Coordinator...

  • Patient Care Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Narayana Health (NH) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job description :Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party.Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.Support in medication refill process. Ensure that information...

  • Patient Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Qi Spine Clinic Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.Understanding from patients their chief concerns, their history and...

  • Patient Care Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Prime Services Private Limited Full time ₹ 2,64,000 - ₹ 3,12,000 per year

    Patient Care ExecutiveNavi MumdaiExperience: Fresher to 5 Years in Telecalling or Telesalescommunication Skill In English/Tamil/HindiWorking Experience in Hospital/Healthcare /InsuranceAge Limit: 35 YearsEducation: Any Graduate, B.Sc and B. Hospital Management.Fresher CTC: 22kExperience CTC: 26kJob RoleCalling to PatientPatient RegistrationMaintain Patient...

  • Patient Care Exec @Home Care(Aviation/Hospitality)

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Patient Care Executive – Home Care Department, preferable from Aviation or hospitality sectorDepartment: Hospital @Home / Home Care Location: Charni Road, Mumbai Reporting To: Manager – Hospital @Home Services Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM) Employment Type: Full-TimeJob Summary:The Patient Care Executive will be...

  • Patient Care Exec @Home Care(Aviation/Hospitality)

    22 hours ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sectorDepartment: Hospital @Home / Home Care Location: Charni Road, Mumbai Reporting To: Manager Hospital @Home Services Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM) Employment Type: Full-TimeJob Summary:The Patient Care Executive will be...

  • Patient Experience

    3 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...