Virtual Relationship Officer

2 days ago

Thane District Maharashtra, India Evertiz Solutions Full time

**Virtual Relationship Officer (Outbound Sales/Customer service)**

**Job Location**:

- Ghansoli, Navi Mumbai
- Perungudi Chennai

**Eligibility Criteria**:

- Must have minimum 1-year experience into Banking / NBFC (Sales/ customer service)
- Graduation must
- Excellent Communication Skills in English and Hindi.
- Age limit up to 32 years

**Skills & Competencies**:

- Excellent communication skills with, good comprehension & negotiation skills
- Computer/ internet navigation skills & Situational Handling.
- Good _written and verbal communication skills in (English)._
- Experience working with Digital sales platform.
- Experience working with BFSI/NBFC related products.
- Strong phone contact handling skills and active listening.
- Proven customer support experience or experience as a Client Service Representative.
- Product knowledge Time management skills.
- Customer focused attitude and the capacity to adjust and to handle various personalities.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of customers.
- Ability to do multi-task, prioritize, and manage time effectively.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Track record of over achieving given Target.

**Salary Package**:
Best in the industry, performance and sales based incentives.

PF, Gratuity, Mediclaim & Insurance cover ( as per policy)

**Other Job Benefits & Features**:

- 5 days working, rotational 2 week off.
- Fixed Salary + attractive Incentives.
- Fixed Day Shift. Shift Timing from 9 am to 6:30 pm.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹180,000.00 - ₹350,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)
- BFSI: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7900054498

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