Grievance Officer

Languages: Tamil, English, Hindi MandatoryResponsibilityComplaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction. Investigation and Analysis: Investigate grievances, identify root causes, and assess impact.Communication: Act as the liaison between customers and the company, providing timely updates.Escalation Management:...

**Location**: Chennai **Reporting To**: Grievance Redressal Cell - Team Lead **Job Summary**: This position is responsible for: - Performing as per the standard policy and processes. - Tracking all customer and employee grievances that are created/updated in the Grievance Redressal System. - Resolving the grievances within the TAT. - Achieving the assigned...

**Role Summary**: **Key Responsibilities**: **1. Complaint Handling & Resolution**: - Receive, track, investigate, and resolve customer grievances raised through internal and external channels. - Coordinate with internal departments to gather information and resolve issues efficiently. - Draft clear, accurate, and timely responses to customers, regulatory...

A grievance officer handles complaints, objections, and concerns.ResponsibilitiesAcknowledge complaints: Respond to complaints within a specified timeframeResolve complaints: Resolve complaints in a formal mannerProvide feedback: Provide feedback to customers on the grievance redressal mechanismEscalate complaints: Explain the complaint escalation mechanism...

Location: ChennaiReporting To: Grievance Redressal Cell- Team LeadJob Summary: This position is responsible for:Performing as per the standard policy and processes.Tracking all customer and employee grievances that are created/updated in the Grievance Redressal System.Resolving the grievances within the TAT.Achieving the assigned targets.Broad Roles and...

**Job Title**: Welfare Officer **Location**: Bhavani, Erode, Tamil Nadu **Experience**: 5+ years as a Welfare Officer / HR (Factory setup) **Education**: - MSW (Personnel Management / Industrial Relations / HR) or MBA (HR) **Job Summary** We are looking for a **Welfare Officer** to manage statutory employee welfare, grievance handling, and compliance...

**Position Title**: Administrative Officer **Location**: Velammal Vidyalaya, Tirupati (Andhra Pradesh) **Department**: Administration **Reports To**: Principal **Job Summary** The Administrative Officer will be responsible for managing the day-to-day administrative operations of the Tirupati branch, ensuring smooth coordination among departments, efficient...

Gofar Corporate Private Limited is a specialized Engineering Construction company based at Chennai and is in the process of expanding operations. We are looking for a Purchase Officer who can join our team immediately. - Planning & procurement of construction project inventory/material needs and requirements - Planning & procurement of office purchase...

Handle labour related issues - Maintain healthy relations with Contractors - To counsel workers on safety health & hygiene issues. - Employee screening, attendance, entry and exit procedure. - Arrangements of meetings - Admin Work to counsel the workers on general issues like, company rules, regulations, policies, procedures and discipline. - To find...

Designation: Administration officerLocation: Vikram Multispeciality HospitalExperience: Minimum 5 years (Hospital background experience required)Qualification: MBA Hospital AdministrationAge: 35 or aboveNote: Looking for male candidates onlyJob Responsibilities:1. Administrative ManagementOversee day-to-day hospital administrative operations to ensure smooth...