Officer - Grievance Redressal Team

Location: ChennaiReporting To: Grievance Redressal Cell- Team LeadJob Summary: This position is responsible for:Performing as per the standard policy and processes.Tracking all customer and employee grievances that are created/updated in the Grievance Redressal System.Resolving the grievances within the TAT.Achieving the assigned targets.Broad Roles and...

**Role Summary**: **Key Responsibilities**: **1. Complaint Handling & Resolution**: - Receive, track, investigate, and resolve customer grievances raised through internal and external channels. - Coordinate with internal departments to gather information and resolve issues efficiently. - Draft clear, accurate, and timely responses to customers, regulatory...

A grievance officer handles complaints, objections, and concerns.ResponsibilitiesAcknowledge complaints: Respond to complaints within a specified timeframeResolve complaints: Resolve complaints in a formal mannerProvide feedback: Provide feedback to customers on the grievance redressal mechanismEscalate complaints: Explain the complaint escalation mechanism...

**Languages: Tamil, English, Hindi Mandatory** **Responsibility** - Complaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction. Investigation and Analysis: Investigate grievances, identify root causes, and assess impact. - Communication: Act as the liaison between customers and the company, providing timely updates. -...

Languages: Tamil, English, Hindi MandatoryResponsibilityComplaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction. Investigation and Analysis: Investigate grievances, identify root causes, and assess impact.Communication: Act as the liaison between customers and the company, providing timely updates.Escalation Management:...

Need a **Labour welfare Officer**for our company !! Position**:Labour welfare Officer - Female** Qualification**:Any Degree** Experience**:2 years** Salary**:25,000/- (Based on Experience)** Languages known**:Tamil, English, Hindi** Work Location**:Erode** **Contact No: 7558116222** - To handle all Welfare & Compliance-related issues independently. -...

**Position Title**: Administrative Officer **Location**: Velammal Vidyalaya, Tirupati (Andhra Pradesh) **Department**: Administration **Reports To**: Principal **Job Summary** The Administrative Officer will be responsible for managing the day-to-day administrative operations of the Tirupati branch, ensuring smooth coordination among departments, efficient...

Urgent requirement for HR Payroll Executive Location : Porur, Chennai JD - Daily duty chart entry in ERP - Time Sheet and Employees’ documents follow up and uploading documents in ERP. - Collecting documents and creating employees’ profile. - Resolves attendance discrepancies - Grievances redressal related to salary and daily attendance - Fortnighthly...

supervise and direct the activities of staff to make sure that customers have a pleasant experience through prompt and polite service. Make sure that all staff members comply with safe food handling procedures Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties. Conducts daily briefing & Sets up targets/...

Responsible for allotment of rooms to the students. **Responsible for maintenance of the hostels.**: - Look after the quality of food served in the hostel. - Keeps strict discipline among students of the hostel. - Redress the grievance and complaints among the students to the management - The hostel warden must ensure all students are present in their rooms...