Patient Relation Officer

1 day ago

Ludhiana Punjab, India newbee international Full time

A Parent Relations Officer (PRO) is a professional who acts as a key liaison between an educational institution and parents, focusing on admissions, parent communication, and relationship management. Key responsibilities include generating leads, counseling prospective parents, guiding them through the enrollment process, managing existing parent relationships, and coordinating with internal teams to ensure a smooth experience for students and families. They are also responsible for maintaining accurate records, meeting admission targets, and gathering feedback to improve services. Key responsibilities
- **Lead generation and outreach**: Identifying and engaging with potential parents through various channels like calls, events, and digital leads.
- **Counseling and admissions**: Providing detailed information about programs, addressing parent concerns, and guiding them through the admission and enrollment process.
- **Relationship management**: Building and maintaining strong, positive relationships with both prospective and current parents to ensure satisfaction and retention.
- **Internal coordination**: Collaborating with internal teams (e.g., academics, admissions, and operations) to ensure smooth communication and service delivery.
- **Administrative duties**: Maintaining accurate records of parent interactions, leads, and admissions in CRM systems or spreadsheets.
- **Feedback and support**: Gathering feedback from parents to help improve school processes and proactively addressing their queries or concerns.
- **Performance and reporting**: Achieving enrollment or revenue targets and providing regular performance reports to management.
- **Event participation**: Representing the organization at school events, orientations, and other marketing activities.
- **Emergency communication**: Contacting parents in case of an emergency for a student, as directed by school management.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

  • Public Relations Officer

    1 week ago

    Ludhiana, Punjab, India PCTE Group of Institutes Full time

    **Essential Qualification: - ** Full Time Graduate/Post Graduate from Reputed Institution/University. **Experienc**: 1-5 years **Objectives of this role: -** - Develop PR marketing strategies national/internationally. - Communicate with press and media representatives - Form an impressive public-facing brand image - Create and facilitate PR campaigns -...

  • Public Relations Officer

    1 week ago

    Civil Lines, Ludhiana, Punjab, India Sibia Medical Centre Full time

    **Job Summary**: The Public Relations Officer (PRO) at Sibia Medical Centre is responsible for managing and shaping the hospital's public image and communication. The PRO will develop and implement strategies to build strong relationships with patients, the community, and the media. The goal is to enhance the hospital's reputation, increase patient trust,...

  • Patient Listening Staff

    2 weeks ago

    Model Town, Ludhiana, Punjab, India suman hospital Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job SummaryWe are looking for a polite and attentive Patient Listening Staff member to act as a bridge between patients and hospital management. The role involves addressing patient feedback, understanding their concerns, and ensuring timely resolution in coordination with the respective departments to improve patient satisfaction and service quality.Key...

  • Nutritionist for Patient Counselling

    1 week ago

    Ludhiana, India Portea Bureau Full time

    **Key areas of responsibility**: - Provide counselling related to Cidmus, its usage, side effects and treatment adherence. - Provide counselling and psycho-social support to heart failure patients and their families. - Develop individualized care plans and schedules to help manage their condition. - Assist patients and their families with understanding...

  • Public Relation Officer Front Office

    3 days ago

    Ludhiana, Punjab, India Clay world School Full time

    Public relations officer cum Front Office Manager will be responsible for the smooth functioning of the school’s front office operations. This role requires excellent communication skills, organizational ability, and a professional demeanor to ensure that all visitors, parents, staff, and students are attended to efficiently and courteously. The Front...

  • Patient Service Representative

    20 hours ago

    Ludhiana, Punjab, India Intermountain Health Full time US$ 18 - US$ 23

    Job Description:The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer...

  • Front Office Executive

    6 days ago

    Ludhiana, Punjab, India MohanDai Oswal HOSPITAL Full time

    1. Ensure joining up on duty with specified attire and manning of the ‘May I Help You’ desk. 2. Ensure that the place of duty is always manned and not left un-attended. Ensure the availing of break in shifts and join the duty as early as possible. 3. Greet patients upon arrival, be polite and humble with the patients / visitors and assist them to get...

  • Patient Care Coordinator

    7 days ago

    Mohali, Punjab, India Max Healthcare Full time

    JOB DESCRIPTION I JOB DETAILS Job Title Patient Care Coordinator -Front Office Reporting Supervisor Manager- Front Office II JOB PURPOSE To build a caring and patient centric atmosphere in the Front Office III KEY RESPONSIBILITIES Core Responsibilities To lead by example in exhibiting high levels of service orientation and proactive customer handling To...

  • Patient Engagement Coordinator

    1 week ago

    Mohali, Punjab, India Truhealth now Full time

    Job Title: Patient Engagement Coordinator (Healthcare Process) Experience Required: 6 months to 1 year in US Healthcare/Medical Billing Location: On-site - Mohali (Phase 8A) Work Schedule: Night Shift | Rotational Shifts | Weekend Availability | Immediate Joiners Preferred About the Role We are looking for a dynamic Patient Engagement Coordinator with...

  • Public Relations Officer

    6 days ago

    Sarabha Nagar, Ludhiana, Punjab, India Singla Slimming Clinic Full time

    **Key Responsibilities**: - **Promote Clinic Services**: Introduce and promote the clinic’s slimming, wellness, and beauty services to doctors, health professionals, and wellness centers to generate referrals and increase patient awareness. - **Travel**:Ability to Travel Frequently - **Event Management**: Coordinate with various doctors & arrange CME's -...