Customer Success Executive

We are seeking dynamic and empathetic Customer Success Agents to join our team. In this role, you will act as the primary point of contact for our customers, ensuring their needs are met and that they achieve success using our products/services. Your mission will be to build strong relationships, provide exceptional support, and proactively address customer...

Gurgaon - 1 - 1 to 3 years - Full Time We are seeking a proactive and customer oriented Associate Customer Success professional to join our IT software development services team in Gurgaon. You will work closely with clients to ensure successful delivery, adoption, and satisfaction with our software solutions and development services, driving long-term...

**Key Responsibilities**: **1. User Training and On-boarding**: - Provide one-on-one or group coaching and hand-holding for key stakeholders to ensure comfort with the platform. - Develop and deliver training programs (in-person and online) for doctors, staff, patients and other stakeholders on how to use the new apps/portals. - Create user-friendly guides,...

**Position**: Customer Success Associate / Customer Support Executive - **Work Mode**: Work From Office - **Location**: Gurugram - **Salary**: ₹23,000 - ₹26,000 CTC per month - **Shift**: 24/7 Rotational Shifts | 6 Days Working | 1 Weekly Off | Special 7 AM - 8 PM window for female employees - **Qualification**: Graduation (mandatory) - **Experience**:...

**Job Details**: **Location: Sector 49, Gurugram, Haryana** **Working Hours: 06:00PM to 03:00AM / 08:30PM to 05:30AM** **Working Days: Monday to Friday** **No. of opening: 01** **Prior Experience: 2-4 years** **Compensation: up to INR 30,000 per month** **Job Summary**: As a Customer Success Executive, you will be responsible for fostering strong...

**About the Role**: OSTTRA India **The Role**: Customer Success Representative This role will focus on the overall post-sales relationship with our strategic and new customers, which will include growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction. **The Impact**: OSTTRA plays a...

Building and maintaining strong relationships with assigned customers - Conducting regular check-ins and product usage reviews with customers - Identifying upsell and cross-sell opportunities within the existing customer base - Collaborating with internal teams to resolve customer issues and improve products/services - Analyzing customer data and feedback to...

**Role**: - Identify, investigate, and resolve customer issues. Provide accurate and complete information using the right methods/tools. - Maintain a thorough understanding of the company's products and services to provide informed responses and troubleshoot effectively. - Engage with customers in a friendly and approachable manner to ensure they have a...

**Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...

Customer Support Executive - Electric Vehicle Process Location: [gurugram, haryana] Position Type: Full-Time Gender: Male/Female About the Role: As a Customer Support Executive for our Electric Vehicle (EV) process in the US, you will be responsible for delivering exceptional customer service and support to our EV customers. You will handle inquiries,...