Customer Support Intern

6 days ago


Bangalore City Bengaluru Karnataka, India Triedge Solutions Full time

**Position**: Customer Support Intern
**Location**:Bangalore**

Selected intern's day-to-day responsibilities include:
1. Quality calls (10 calls/day)
1. Conduct short (2-3 minute) lead qualification calls
2. Follow a provided script to ensure consistency
3. Record feedback and mark quality as per the criteria

2. WhatsApp messaging
1. Send confirmation messages to leads post-quality call (template provided, only name & time to be updated)
2. Send appointment reminder messages as per schedule
3. Maintain professionalism and brand tone in all communications

3. WhatsApp group engagement
1. Share 4 pre-formatted messages weekly in the designated WhatsApp group(s)
2. Ensure timely posting and respond to basic follow-ups if required

Skill(s) required

Who can apply

1. are available for the part time job/internship

2. can start the part time job/internship between 13th Sep'25 and 18th Oct'25

3. are available for duration of 3 months

4. are from Bangalore only

5. have relevant skills and interests
- Women wanting to start/restart their career can also apply.

Other requirements

1. Good listening and conversational habits

2. Social and interested in making an impact on others' lives

3. Positive and open mindset

**Job Type**: Internship
Contract length: 3 months

Pay: Up to ₹5,000.00 per month

**Benefits**:

- Paid sick time



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