Operations and e

1 day ago

Cuffe Parade Mumbai Maharashtra, India SM Group Full time

**Location**: Cuffe Parade, Mumbai
**Experience**: 2 to 3 Years
**Salary**: ₹3.0 LPA to ₹5.0 LPA
**Employment Type**: Full-time
**Working Days**: Monday to Saturday
**Reporting To**: Director

**Job Overview**:
We are seeking a proactive, digitally fluent, and hands-on **Operations & E-commerce Coordinator** to join a growing team. This strategic and operational role lies at the intersection of online commerce, inventory management, and backend coordination. You will be responsible for maintaining dashboards, managing backend operations of our e-commerce platforms, syncing inventory, and enabling data-driven decisions for brand growth.

**Key Responsibilities**:
**1. Dashboarding & Insights**
- Build and maintain performance dashboards using Excel, Google Sheets, or Power BI
- Track key metrics: sales, inventory movement, vendor orders, and product performance
- Present weekly insights and reviews to internal teams

**2. Inventory & Product Flow**
- Monitor and sync inventory across the website, POS, and incoming consignments
- Track fast-moving/slow-moving items and flag overstock or stockouts
- Coordinate with vendors and logistics partners to ensure timely stock availability and fulfillment.

**3. Website Backend Management (Shopify)**
- Manage product uploads, updates, and removals on the Shopify platform
- Ensure real-time inventory sync and accurate product details
- Handle plugin integrations, backend workflows, and coordinate with tech/design teams when needed

**4. Digital Operations & Team Coordination**
- Serve as the coordination point across internal teams - sales, logistics, e-commerce, and exports
- Ensure order tracking, returns, customer queries, and campaign performance are monitored
- Present performance insights, trends, and sales data during team meetings

**Qualifications and Skills**:

- Bachelor’s Degree
- Proficiency in **Excel/Google Sheets** (pivot tables, charts, formulas, dashboards)
- Familiarity with Shopify or other e-commerce platforms
- Basic understanding of inventory flow and stock management
- Background in **sales reporting, vendor coordination, or e-commerce operations**:

- Familiarity with **Power BI, Shopify apps, or CRM/inventory management tools.**

**Application Process**:
**[Operations & E-Commerce Coordinator] - [Your Name]**

Call: +91 9321583057 / +91 8850220484

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience you have into E-Commerce Operations

**Experience**:

- Power BI: 1 year (preferred)

Work Location: In person

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