Jr. E-commerce Operations

18 hours ago

Mumbai Maharashtra, India 9 Figures Club Pvt Ltd Full time

**About the Role**:
We’re looking for a proactive and detail-oriented **Junior E-commerce Operations Executive** to support our growing online business. You will play a key role in ensuring smooth order processing and customer communication. A strong grasp of Excel (including formulas) is essential, as is the ability to communicate clearly with customers regarding their orders.

**Key Responsibilities**:

- Manage order processing and daily operational tasks across e-commerce platforms.
- Maintain accurate records of orders, delivery status, and customer interactions.
- Use Excel to manage data, track reports, and perform analysis using formulas and basic functions.
- Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and accurate order fulfillment.
- Resolve customer queries and issues promptly and professionally.
- Ensure high levels of customer satisfaction through proactive support.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Fixed shift

Application Question(s):

- Comfortable travelling to Vasai West?

Work Location: In person

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