Operation & E-commerce Coordinator

**About Company**:
**Kashmir Oriental Carpet Enterprises**

Kashmir Oriental Carpet Enterprises is a privately held, third-generation firm headquartered in Mumbai, India since the last 35 years. We at Kashmir Oriental Carpet Enterprises are dedicated to creating a breathtaking range of hand-made, hand-knotted carpets in uniquely quaint motifs & designs in diverse qualities and types that are appreciated and treasured by art connoisseurs the world over.We have been successfully asserting and expanding our position as a global market leader in the highly upscale and luxurious hand-made carpet market for years, with an amazing rate of success. There are many reasons for the Company’s accomplishments. A major component is the professional senior management and a dedicated team of national award-winning artists and weavers who possess in-depth knowledge and understanding of both markets and individual customers.

Website - __Carpets of Kashmir | Oriental Handmade Rugs Carpets - Mumbai Carpets of Kashmir available in Pure Silk, Pure Wool & Wool-Silk. Carpets for Living Rooms, Bedrooms, Dining rooms and Corridors.

**Operations & E-commerce Coordinator**

**Job Title: Operations & E-commerce Coordinator**

Location: Cuffe Parade, Mumbai

**Job Type**: Full-Time

Reporting To: Director

Working Days: Monday to Saturday

Working Hours: 10:30 AM - 6:30 PM

Job Summary: We re looking for a hands-on, sharp, and digitally fluent team member who can drive dashboards, inventory, and e-commerce backend operations for our growing brands Stratum Rugs and Ishvya.

This is not a pure tech or MIS role. This is a strategic + operational role at the intersection of online commerce, inventory intelligence, and backend coordination.

You ll be expected to: - Own dashboarding, insights, and real-time data monitoring
- Manage Shopify or e-commerce platforms (products, plugins, inventory sync)
- Coordinate across internal teams, vendors, and tech partners
- Present insights clearly to help us grow intelligently

**Key Responsibilities**:
1. **Dashboarding & Insights** - Build and manage performance dashboards in Excel, Google Sheets, or Power BI - Track sales, inventory, vendor orders, and product performance - Use dashboards to highlight red flags, delays, or restock needs - Suggest clear next actions in reviews with the team

2. **Inventory & Product Flow** - Monitor online inventory levels and movement - Sync inventory across website, POS, and incoming consignments - Flag stockouts, overstock, and fast/slow moving products - Coordinate with vendors and logistics for timely fulfillment

3. **Website Backend Management (Shopify)** - Upload, update, and remove products from our website - Ensure inventory and product details stay in sync - Manage Shopify plugins, app integrations, and backend workflows - Coordinate with developers/designers when needed

4. **Digital Operations & Team Support -** Liaise with sales, logistics, export ops, and e-commerce teams - Ensure real-time clarity on order status, returns, customer queries - Track campaign performance, top sellers, user trends, and drop-offs - Present weekly insights in internal meetings

Required Skills: - Advanced Excel / Google Sheets skills (Pivot Tables, Formulas, Charts)

Familiarity with Shopify or any e-commerce backend
- Basic understanding of inventory tracking and stock flow - Clear communication and cross-functional coordination ability
- Proactive and reliable with a solutions
- first mindset Preferred (Not mandatory):

- Experience in home decor, lifestyle, D2C brands, or e-commerce startups
- Exposure to Power BI, Shopify apps, or CRM/inventory tools
- Prior experience in sales reporting, e-commerce ops, or vendor management This is a high-ownership role with learning, growth, and impact built in.

If you re excited to build systems, simplify chaos, and turn data into clarity we d love to meet you.

Pay: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Work Location: In person