Jr. E-commerce Executive

4 days ago

Mumbai Maharashtra, India 9 Figures Club Pvt Ltd Full time

**Role Overview**: As a **Junior E-commerce Executive**, you will be responsible for ensuring a smooth and efficient post-purchase experience for our customers. Your role focuses on processing orders, managing inventory, and coordinating with internal teams to maintain accuracy and efficiency in backend operations. You’ll serve as the bridge between the customer, warehouse, and logistics, helping us deliver a seamless shopping experience that matches the elegance of our jewelry.

**Roles and Responsibilities**:

- Manage order processing and daily operational tasks across e-commerce platforms.
- Maintain accurate records of orders, delivery status, and customer interactions.
- Use Excel to manage data, track reports, and perform analysis using formulas and basic functions.
- Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and accurate order fulfillment.
- Resolve customer queries and issues promptly and professionally.
- Ensure high levels of customer satisfaction through proactive support.

**Must-have Soft Skills that you will be practically learning to acquire**
- Proficient English communication skills, both written as well as spoken English
- Time management
- Constructive feedback-gathering and feedback-giving skills

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- This opportunity requires working from the office—are you okay with the Vasai West location?

Work Location: In person

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