
IT Support Executive
2 days ago
**Company: Alliance Web Solution Pvt. Ltd.**
**Contact Number: 9999508919/ 8810328825**
**Designation: Technical Support Executive/ Technical Support Engineer**
We are urgently looking for Technical Support Engineer/ Executive with 6 months to 1 year of experience.
Company: Alliance Web Solution Pvt. Ltd.
Designation: Technical Support Executive/ Technical Support Engineer.
**JOB DESCRIPTION**:
- Follow up with customers to ensure issues are resolved..
- Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis.
- Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals.
- Payment Follow-up: Follow up with clients on pending payments and ensure timely collections.
- Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance.
Key Skills & Qualifications:
- Bachelor’s degree in any field.
- Proficiency in Google Drive, Microsoft Word, and Excel.
- Prior experience in a client-facing or service-oriented role is an advantage
**Experience: 6 months to 1 year**
**Location: Noida**
**Qualifications: Any Graduate(B.Tech, MBA, MCA do not apply)**
Pay: ₹10,000.00 - ₹15,000.00 per month
Shift:
- Day shift
Application Question(s):
- Have you done any Internship?
- Are you comfortable with the office location i.e. Noida sector 64?
- What is your salary expectation?
- Rate your communication skills on the scale of 10?
Work Location: In person
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