Current jobs related to Customer Service Representative - Chennai Tamil Nadu - PVRINOX Limited

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Teambest theratronics Asia pvt ltd Full time

    Customer Service Representative (CSR) is responsible for providing customer support, resolving issues, and answering inquiries to ensure customer satisfaction and loyalty, according to Indeed. CSRs act as a liaison between the company and its customers, handling a variety of tasks to maintain a positive customer experience **Job Types**: Full-time,...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Kenfill Techno Solutions Full time

    Timing : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India VeWinpro Tech soloutions Pvt Ltd Full time

    Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability...

  • Customer Service Representative

    21 hours ago

    Chennai, Tamil Nadu, India ACE INFOTEXIS PVT.LTD . Full time

    **Urgently requires a** **Customer Service Representative from Logistics Industry** **Location: Chennai, Tamil Nadu** **Salary: Rs. 4.50 Lacs - Rs. 5.20 Lacs per annum** **Experience: 1 to 3 Years** **Qualification: Graduate from any recognized University/ Institution** **Responsibilities**: - Manage customer inquiries related to shipments, delivery...

  • Customer Service Representative

    2 weeks ago

    Nungambakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    **Job Summary**: We are looking for a customer service representative with a degree and proficiency in English and Hindi. You will handle customer enquiries, provide accurate information, and resolve issues efficiently. **Qualifications**: - Bachelor's degree - Proficiency in English and Hindi - Excellent communication skills **Job Types**: Full-time,...

  • Customer Service Representative

    2 weeks ago

    Perungudi, Chennai, Tamil Nadu, India Ghost Research Solutions Full time

    **Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced and Freshers are welcomed!** **Job Types**: Full-time, Regular / Permanent **Salary**:...

  • Customer Service Representative

    1 week ago

    Virugambakkam, Chennai, Tamil Nadu, India Vee2care students Pvt LTD Full time

    We are currently seeking a versatile individual to fill the role of Customer Service representative for creating ID cards for schools. This position involves designing ID cards using Photoshop software and assisting to work with microsoft excel with various back-office tasks as needed. Pay: ₹13,000.00 - ₹18,000.00 per month **Benefits**: - Health...

  • Customer Service Representative

    2 weeks ago

    Perungalathur, Chennai, Tamil Nadu, India Snow Planners And Builders Full time

    **We are hiring!!!** **Process: Customer support representative** **Location: Perungalathur, Chennai** **Experience: 6months to 1 year of International BPO Experience** **Qualification: 12+Diploma / Graduate** **Salary: Upto 4LPA Negotiable** **Shift: Rotational shift and Rotational week off** **Roles and Responsibilities**: - a. Answer phone to...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India TRE-CRED SOLUTIONS PRIVATE LIMITED Full time

    **Urgent Hiring: Customer service representative (Backend Operations - Loans & Credit Cards)** **Locations**: Chennai, Tamil Nadu **Job Type**: Work From Home **Company**: Fintm Solutions Pvt. Ltd. **Product Line**: Secured Loans | Unsecured Loans | Credit Cards Are you skilled at handling backend operations in the banking sector? **Fintm Solutions Pvt....

  • Customer Service Representative

    2 weeks ago

    Arumbakkam, Chennai, Tamil Nadu, India EM Hospital Full time

    emHealth is the largest diagnostic network in Chennai. We are providing Lab Tests, Scans, Doctor, Dietitian, Physiotherapist Consultation & Nursing Services. We have an opening for **Customer service representative !** **Education**: Plus two /any degree preferably biochemistry, microbiology, pathology, dietitian or any medical / paramedical related...

Customer Service Representative

3 weeks ago

Chennai Tamil Nadu, India PVRINOX Limited Full time

**Job Title**: Entertainment Service Provider (Cinema)

**Department**: Operations / Customer Service

**Reports To**: Cinema Manager / Operations Manager

**Job Purpose**:
The **Entertainment Service Provider** in a cinema is responsible for enhancing the overall movie-going experience for customers by ensuring seamless entertainment delivery, coordinating special screenings, providing outstanding customer service, and maintaining high operational standards. This role involves managing in-theater experiences, coordinating events, and supporting the cinema's entertainment offerings to maximize customer satisfaction.

**Key Responsibilities**:

- **Customer Experience & Service**:

- Provide exceptional customer service, ensuring a positive and memorable movie-going experience for all patrons.
- Assist customers with movie inquiries, ticket purchases, seating arrangements, and any special requests.
- Handle customer complaints or concerns promptly and professionally, offering solutions or escalating issues when necessary.
- Ensure that customers are satisfied with their cinema experience, including comfort, cleanliness, and technical aspects of the screening.
- **Event Coordination & Programming**:

- Coordinate special events and screenings (e.g., film festivals, premieres, Q&A sessions with filmmakers, and themed events).
- Work closely with the cinema manager to schedule and promote special screenings, including coordinating the technical requirements for these events (e.g., AV setup, timing).
- Assist with the marketing and promotion of upcoming screenings, events, and offers through in-house displays, social media, and customer outreach.
- Organize and support interactive events like fan meetups, costume contests, or special features that enhance the cinematic experience.
- **Operational Support**:

- Ensure that all screenings start on time and run smoothly, coordinating with projectionists, staff, and technical teams.
- Oversee the preparation and functionality of cinema screens, sound systems, and projectors to ensure optimal presentation quality.
- Monitor cinema facilities to ensure cleanliness and safety before, during, and after each screening.
- Assist with crowd control during high-traffic events, including managing lines and seating arrangements
- **Customer Loyalty & Engagement**:

- Engage with patrons and encourage participation in loyalty programs, memberships, and cinema promotions.
- Collect and respond to customer feedback to continuously improve services and entertainment offerings.
- Promote the cinema's value-added services (e.g., loyalty programs, premium seating, or group bookings) to enhance the customer experience.
- **Team Collaboration & Training**:

- Work closely with cinema staff to deliver high-quality service, assisting with the training of new employees in customer service protocols, event coordination, and operational procedures.
- Foster a team environment by collaborating with all departments, including ticketing, concessions, and security, to ensure a smooth customer journey from entry to exit.
- Assist the cinema manager in maintaining an organized and motivated team to meet customer expectations and operational goals.

**Qualifications**:

- **Education**: High school diploma or equivalent required. A degree in Event Management, Hospitality, or a related field is a plus.
- **Experience**: Previous experience in customer service, event coordination, or entertainment services within a cinema or similar venue is highly desirable.
- **Skills**:

- Exceptional communication and customer service skills.
- Strong organizational and multitasking abilities to manage multiple events and customer needs.
- Ability to work well under pressure and handle challenging situations calmly.
- Basic technical knowledge of cinema equipment (e.g., projectors, sound systems) and troubleshooting.
- Knowledge of cinema operations and trends in the entertainment industry.

**Personal Attributes**:

- Friendly, approachable, and customer-focused.
- Passionate about film and cinema culture.
- Detail-oriented with strong problem-solving skills.
- Flexible and adaptable to changing schedules, particularly during busy screenings or special events.
- A team player with excellent interpersonal skills.

**Working Conditions**:

- Work hours will include evenings, weekends, and holidays, depending on cinema screening schedules and special events.
- The role may require standing for extended periods and assisting with the physical setup of events.
- The job may involve handling high-pressure situations during popular movie releases, festivals, or special screenings.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,369.13 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Ab