
Customer Service Representative
13 hours ago
**Urgent Hiring: Customer service representative (Backend Operations - Loans & Credit Cards)**
**Locations**: Chennai, Tamil Nadu
**Job Type**: Work From Home
**Company**: Fintm Solutions Pvt. Ltd.
**Product Line**: Secured Loans | Unsecured Loans | Credit Cards
Are you skilled at handling backend operations in the banking sector? **Fintm Solutions Pvt. Ltd.** is looking for Relationship Managers who can efficiently process secured/unsecured loan and credit card cases while maintaining strong communication with both bankers and clients—without field sales.
**Why Join Fintm Solutions Pvt. Ltd.?** We are on a mission to make loan EMIs rewarding. Join our operations team and be part of a fast-growing financial services company that values efficiency, accuracy, and customer satisfaction.
**Key Responsibilities**:
- Log in and process cases for secured loans, unsecured loans, and credit cards
- Communicate with **bankers** and **clients** to collect documents, share updates, and resolve queries
- Coordinate with internal teams and financial institutions for case approvals
**Requirements**:
- 1-2 years of experience in loan/credit card processing or backend operations in banking/finance
- Strong communication skills to handle both clients and bankers
- Graduate degree
- Knowledge of secured/unsecured loans, credit card processing, and case login procedures
- Immediate joiners preferred
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- We are hiring for immediate joiners. Are you available for that?
**Experience**:
- Banking: 1 year (required)
**Language**:
- south language (required)
- Hindi / English (required)
Work Location: In person
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