Customer Service Representative

15 hours ago


Chennai Tamil Nadu, India TRE-CRED SOLUTIONS PRIVATE LIMITED Full time

**Urgent Hiring: Customer service representative (Backend Operations - Loans & Credit Cards)**

**Locations**: Chennai, Tamil Nadu

**Job Type**: Work From Home
**Company**: Fintm Solutions Pvt. Ltd.
**Product Line**: Secured Loans | Unsecured Loans | Credit Cards

Are you skilled at handling backend operations in the banking sector? **Fintm Solutions Pvt. Ltd.** is looking for Relationship Managers who can efficiently process secured/unsecured loan and credit card cases while maintaining strong communication with both bankers and clients—without field sales.

**Why Join Fintm Solutions Pvt. Ltd.?** We are on a mission to make loan EMIs rewarding. Join our operations team and be part of a fast-growing financial services company that values efficiency, accuracy, and customer satisfaction.

**Key Responsibilities**:

- Log in and process cases for secured loans, unsecured loans, and credit cards
- Communicate with **bankers** and **clients** to collect documents, share updates, and resolve queries
- Coordinate with internal teams and financial institutions for case approvals

**Requirements**:

- 1-2 years of experience in loan/credit card processing or backend operations in banking/finance
- Strong communication skills to handle both clients and bankers
- Graduate degree
- Knowledge of secured/unsecured loans, credit card processing, and case login procedures
- Immediate joiners preferred

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- We are hiring for immediate joiners. Are you available for that?

**Experience**:

- Banking: 1 year (required)

**Language**:

- south language (required)
- Hindi / English (required)

Work Location: In person



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