CRM Executive

5 days ago

Andheri Mumbai Maharashtra, India Stainless Steel Bazaar Pvt. Ltd. Full time

CRM Job Responsibilities

Listed here are the job responsibilities of a CRM:

- Oversee the customer relationship is essentially handled by the entire team.
- Formulate and maintain significantly profitable relationships with key customers.
- Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company.
- Resolve all customer complaints in a quick and efficient manner.
- Expand the customer base by essentially using the methods of upselling and cross-selling.
- Organize meetings with the managers within the organization only to bring out a strategic plan.
- Conduct business reviews frequently by making the best use of CRM programs.
- Have a clear understanding of the critical individual requirements and addressing them accordingly.
- Have the best knowledge of competition and planning a strategy according to it.
- Collaborate with the management team to properly run all the campaigns.

CRM Job Requirements

Listed here are the job requirements of a CRM:

- Work experience in the post of CRM for at least three years.
- Bachelor’s degree in business administration or any other related field.
- 4 to 5 years of experience in digital marketing.
- Excellent communication and interpersonal skills.
- An efficient team player with all the requisite leadership skills.
- Remarkably superior knowledge about the company’s product.
- Holding a positive attitude significantly focused on customer satisfaction.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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