Operations Executive
1 day ago
**Job Summary**
**Key Responsibilities**
- Prepare and maintain **project documentation**: briefs, proposals, SOWs (Scope of Work), wireframes, timelines, etc.
- Create and update **Standard Operating Procedures (SOPs)** and process manuals.
- Document and circulate **Minutes of Meeting (MoM)** from client and internal discussions.
- Coordinate with design, development, SEO, and client teams to collect inputs and convert them into structured documents.
- Maintain version control and ensure documentation is stored in an organized and accessible manner (Google Drive, Notion, etc.).
- Assist in **quality assurance checks** to ensure alignment between project scope and execution.
- Track and document **client approvals, revisions, and change requests**.
- Support the operations team in preparing **project trackers, daily updates, and progress reports**.
**Required Skills & Qualifications**
- Bachelor’s degree in English, Mass Communication, Business Administration, or a related field.
- Strong command over **written English** and **professional communication**.
- Proficiency in **documentation tools** like Google Docs, Sheets, Notion, Trello, or Confluence.
- Familiarity with digital agency workflows (web design, development, SEO, content, branding).
- Ability to **simplify complex technical information** into easy-to-understand formats.
- Detail-oriented, organized, and committed to process excellence.
- Good coordination skills to work with cross-functional teams.
**Preferred Qualities**
- Experience in a digital marketing, design, or web agency is a plus.
- Ability to handle multiple projects and prioritize deadlines.
- Patience and clarity in documenting iterative client feedback and project changes.
- Quick learner with a proactive attitude towards improving documentation practices.
Pay: ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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