
Operations Manager
4 days ago
Key responsibilities
Clinic Operations
· Oversee the day-to-day operations of the clinic, ensuring efficiency and adherence to protocols
· Implement and optimize clinic procedures and workflows for better efficiency
Team Management
· Supervise non-clinical staff including receptionists, administrative assistants, and support staff
· Coordinate with dentists, hygienists, and dental assistants to support clinical operations
· Ensure best patient experience and handle escalated patient concerns or complaints promptly and professionally
· Monitor patient feedback and implement improvements as necessary.
Financial & Inventory Management
· Oversee billing, invoicing, and collections processes in collaboration with the finance/accounts team
· Manage clinic budgets, expenses, and financial reporting
· Monitor and manage inventory of dental supplies and equipment
· Coordinate with vendors and suppliers.
Qualifications
· Proven experience in healthcare or dental clinic operations management
· Strong leadership, organizational, and communication skills
· Knowledge of dental practice management systems and basic dental terminology
· Familiarity with insurance billing and claims processes
· Ability to multitask, problem-solve, and work in a fast-paced environment
· Strong attention to detail and commitment to patient care
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Paid time off
Work Location: In person
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