Operations Executive

2 weeks ago


Anna Nagar Chennai Tamil Nadu, India Microsmiles Dental Care Full time

**Key responsibilities**

**Clinic Operations**
- Oversee the day-to-day operations of the clinic, ensuring efficiency and adherence to protocols
- Implement and optimize clinic procedures and workflows for better efficiency

**Team Management**
- Supervise non-clinical staff including receptionists, administrative assistants, and support staff
- Coordinate with dentists, hygienists, and dental assistants to support clinical operations
- Ensure best patient experience and handle escalated patient concerns or complaints promptly and professionally
- Monitor patient feedback and implement improvements as necessary.

**Financial & Inventory Management**
- Oversee billing, invoicing, and collections processes in collaboration with the finance/accounts team
- Manage clinic budgets, expenses, and financial reporting
- Monitor and manage inventory of dental supplies and equipment
- Coordinate with vendors and suppliers.

**Qualifications**
- Proven experience in healthcare or dental clinic operations management
- Strong leadership, organizational, and communication skills
- Knowledge of dental practice management systems and basic dental terminology
- Familiarity with insurance billing and claims processes
- Ability to multitask, problem-solve, and work in a fast-paced environment
- Strong attention to detail and commitment to patient care

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Work Location: In person



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