Customer Relationship Executive

1 week ago

Kundli, India Mindlay Explorers Full time

Hiring

Position : CRM-(Customer relationship management )
Location : Kundli

Experience: 4 yrs+

Role/ Responsibilities:

- Track all orders from customers
- Keeping all order status updated and conveying status to customers( stage wise)
- Resolving customer complaints quickly and efficiently.
- Should be able to communicate inter department to get information for customers
- Will be the only POC for all customers
- Communicate to customers well in time of any deviation or delay as per plan
- Follow customers for repeat orders
- Wish clients personally on all occasions ( Including birthdays and anniversaries )
- Find innovative methods to make them feel good about their association to our company
- Manage front desk office for visitors and maintain logs for meeting room
- Building and maintaining profitable relationships with key customers.

Qualification : Education, Experience, others
- Should have very good command over speaking and written English.
- Proficient in Microsoft (word, excel, power point) and Google Sheet.
- Well presented and articulate.
- Should possess the skill to follow various departments to get information required.
- Should be very punctual and organized.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Kundli, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer relations in Manufacturing Industry: 4 years (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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