Customer Service Executive

2 weeks ago

Kundli, India Mukta A2 Cinemas, Parker Mall Kundli Sonipat Full time

To log on by time & individual code in the respective counter
- To check the ticket rolls & printers for functionality
- To enter the ticket roll number in the register
- To check the log book for previous entries, comments, instructions & notes written by other associates or B.O. supervisor
- To take printouts of internet bookings & printing the tickets for the same as per supervisors instructions
- To issue tickets against the net booking printout
- To check for any block booking from the Marketing Department & accounting for the same
- To offer seat selection to the patrons as the case may be
- To issue tickets, collect cash and entering in the computer (number of tickets, price, stall/upper stall)
- To account for tele-bookings. The tickets are to be collected 45 minutes before the show
- To account for complementary tickets and offer charges
- To redeem Home Delivery voucher at the counter
- To refund money with prior permission from the manager in case of cancellation of any show
- To make entries if any in the log book at the end of the shift/while shifting the counter
- To submit day’s collection to Accounts Dept along with denomination of notes
- To maintain cleanliness & hygiene In the serving area & shelves
- To greet the customers well & offer them friendly & satisfying services
- To guide the customers & provide them with the needed information
- To check the log book for any comments, instructions & notes mentioned in the previous day/shift

Pay: ₹150,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

Expected Start Date: 15/01/2025

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