Customer Relationship Manager(CRM)

1 week ago

Kundli, Haryana, India Artize die makers Full time ₹ 2,40,000 - ₹ 3,60,000 per year

About Us

We are a leading die manufacturing company, providing innovative and high-quality dies and moulds for automobile, engineering, and industrial applications. With a strong client base, we believe in long-term relationships, excellent service, and continuous support.

Key Responsibilities

· Ensure all client leads and requirements are addressed after order placement.

· Maintain strong relationships with existing clients through regular follow-up and after-sales service.

· Collect genuine feedback from clients to improve products and services.

· Manage client servicing from order confirmation to payment collection.

· Resolve client queries and issues promptly and professionally.

· Share product/service knowledge with participants/clients when required.

· Act as a point of contact for complaints and escalate concerns if necessary.

· Support management in understanding and addressing client queries.

Key Skills Required

· Polite and professional communication (verbal & written).

· Strong follow-up skills and client handling ability.

· Ability to understand client requirements and respond effectively.

· Proactive approach to problem-solving.

· Good knowledge of products/services.

· Must be available on calls and responsive to clients.

Education & Experience

· Graduate in Business / Commerce / Management (preferred).

· 1–3 years of experience in Client Relationship / Customer Service.

· Freshers with good communication skills may also apply.

Why Join Us?

· Opportunity to work closely with management & clients.

· Gain strong exposure in client servicing & relationship building.

· Competitive salary with growth potential.

· Supportive work culture.

Apply Now if you are passionate about building long-term client relationships and providing excellent service

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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