Marketing - CRM Operations Associate

1 week ago

Thane, India BrandLock LLC Full time

_**Remote (Work Anywhere from India)**_

**Job Type**: Full-time, Remote

**Salary**: Starting at ₹45,000.00 per month

This role is for an experienced and dynamic individual who is proficient with systems design and marketing operations. You’ve found the right fit if you’re passionate to build better systems, critically analyze and improve funnel performance and conversant with tools like Hubspot & Google Analytics. Your clients are the who’s who of US retail & ecommerce. **This role reports to the Marketing team, working closely with Sales, Account Management, & Product.**

**Responsibilities of the Role**:
**Campaign & Client Management**:

- Manage multiple campaigns concurrently, ensuring efficiency and alignment with campaign objectives.
- Manage client relationships, **supporting the Sales, Customer Success & Technical Client support teams**.

**Performance Analysis And Quality Assurance**
- Conduct thorough quality checks on campaign results to ensure accurate funnel reporting.
- Identify and resolve performance issues related to **funnel automation, reporting, lead data capture, and routing**.
- Utilize data analysis to optimize campaign performance and drive continuous improvement.

**Stakeholder Management**
- Build and maintain relationships with stakeholders across the organization, ensuring alignment of Marketing Operations with business objectives and priorities.
- Communicate effectively with key stakeholders to gather requirements, provide updates, and address concerns related to Marketing Operations.

**Process Improvement And Optimization**
- Identify opportunities for improving client communication systems & processes, leveraging process excellence methodologies to streamline workflows and enhance efficiency.
- Drive initiatives to optimize existing processes, implementing best practices and tools to improve productivity and effectiveness within the team.

**Requirements for the Role**:

- Excellent communication and interpersonal skills, including proficiency with written content
- Experience with systems & automation design
- Experience with CRM & analytical tools like **Hubspot (CRM), Microsoft Clarity, Google Analytics & Mixpanel**:

- Passion to help customers succeed, with a strong bias for action
- Show strong ownership of outcome
- Strong analytical and problem-solving skills
- Respects deadlines and works under pressure in a fluid environment with US business hours

This role is well-suited if you’re looking to build expertise with funnel conversion and solve for it with a data & design-driven mindset.

**Benefits**:

- Work with an energetic & diverse team
- Full-ownership over functional area
- Work in a product-driven & customer obsessed environment
- Ability to work fully-remotely

Pay: ₹45,000.00 - ₹65,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- If already working - what's your current monthly take-home salary?
- Which Marketing or CRM Tools have you used in the past?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Operations Associate

    2 weeks ago

    Thane, India MEDIMNY Full time

    **Job description** **Company Description** MEDIMNY is a leading B2B technology-enabled e-commerce marketplace in the pharmaceutical space. We connect pharmacies and stockist across the nation, aiming to digitize the way medicines are procured and sold. We enable pharmacies to access medicines at great discounts while helping stockist reach the nationwide...

  • Marketing Associate

    4 days ago

    Thane, India Dexterous Incorporation. Full time

    **Call Nandini - 9004368951** **Roles and Responsibilities-** - **Representing banking clients in Indian market**: - **Acquiring HNI customers and providing them the best of the services**: - **Training and developing associates in the organization**: - **Managing finances and operations in the later stage** **Benefits** - **Opportunity to get trained...

  • CRM Executive

    2 weeks ago

    Thane, India Tulsi Studio Full time

    Managing customer data: A CRM is responsible for collecting, organizing, and managing customer data. This includes information such as contact details, purchase history, feedback, and preferences. Analyzing customer data: A CRM should be able to analyze customer data to identify trends, behaviors, and opportunities for improvement. This may involve using...

  • CRM Executive

    2 weeks ago

    Thane, India Indochin industries LTD Full time

    **Customer relations**: Maintaining customer relationships, handling customer inquiries and complaints, processing orders, and preparing reports - **Communication**: Communicating clearly with customers - **Developing strategies**: Creating and implementing service strategies and developing customer retention programs - **Marketing**: Developing marketing...

  • CRM Executive

    2 weeks ago

    Thane, India Pare Innovations Private Limited Full time

    **Key Responsibilities**: - Manage and monitor leads and follow-ups using **ZOHO CRM**. - Coordinate with sales/operations teams to ensure timely task closures. - Generate daily, weekly, and monthly reports through ZOHO. - Handle internal team queries related to CRM tools and processes. - Track, verify, and submit **employee expense reports** in...

  • Marketing Associate

    1 week ago

    Thane, India Weverse Digital Technologies Private Limited Full time

    **Job Summary**: **Key Responsibilities**: - **Content Creation**: Collaborate with the content team to create compelling content that drives lead generation and nurturing activities. - **Campaign Management**: Plan, execute, and manage marketing campaigns to generate leads and drive conversions. - **Analytics and Reporting**: Monitor and analyze campaign...

  • Operations Associate

    2 weeks ago

    Thane District, Maharashtra, India MEDIMNY Full time

    **Company Description** MEDIMNY is a leading B2B technology-enabled e-commerce marketplace in the pharmaceutical space. We connect pharmacies and stockists across the nation, aiming to digitize the way medicines are procured and sold. We enable pharmacies to access medicines at great discounts while helping stockists reach the nationwide market and improve...

  • Social Media

    7 days ago

    Thane, India AFTERSHOCK Full time

    **Job Title**: Social Media Manager & CRM Specialist **Location**: Kalyan Experience: 2-3 years **Job Summary**: **Key Responsibilities**:Social Media Management**: - **Content Strategy and Creation**: - Develop and implement social media strategies that align with business goals and target audience preferences. - Create, curate, and schedule...

  • Sales Associate

    1 week ago

    Thane, India Oracura Solutions Pvt Ltd Full time

    Join our team as an Office Sales Associate and drive revenue growth through lead generation and relationship-building. Your role involves identifying potential clients, delivering compelling product presentations, and supporting the sales team to achieve targets. Your excellent communication skills and proactive approach will be instrumental in expanding our...

  • Digital Marketing Associate

    1 week ago

    Thane, India Homesfy Realty Limited Full time

    Marketing Associate Responsibilities: - Conducting market research. - Supporting the marketing team. - Doing day-to-day administrative tasks. - create proposals and presentations. - Helping to run social media accounts. - Communicating with clients and maintaining good relations. - Knowledge of Google Analytics, Google Tag Manager, Google Web Master, Search...