CRM Executive

1 week ago

Thane, India Indochin industries LTD Full time

**Customer relations**: Maintaining customer relationships, handling customer inquiries and complaints, processing orders, and preparing reports
- **Communication**: Communicating clearly with customers
- **Developing strategies**: Creating and implementing service strategies and developing customer retention programs
- **Marketing**: Developing marketing campaigns to attract new customers
- **Collaboration**: Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience
- **Analyzing data**: Collecting and analyzing customer data
- **Providing insights**: Providing insights to marketing and product support initiatives
- **Training**: Taking part in training and other learning opportunities to expand knowledge of company and position.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- CRM Executive: 1 year (preferred)

Work Location: In person

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