CRM Executive

7 days ago


Thane, India goma proceess technologies pvt ltd Full time

Urgent Requirement of CRM Executive

**Qualification** - Any Graduate

**Experience**:

- 4 + years

**Skills Required** - Advance Excel, Good Communication, Working Knowledge on CRM software added advantage

**Role includes** - Building strong relationships with customers is essential to develop customer loyalty and increase sales.

**KRA would be -**
- Collecting and analyzing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

**Salary**: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8591965383


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