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CRM Executive

3 weeks ago

Thane, India Sarom Fab. Pvt. Ltd. Full time

**CRM Executive - job post**

**Job description**

If you are looking for a career in Management and if you can start immediately,

If you have leadership qualities and good communication skills then we are happy to confirm

your appointment for a personal face to face interview for immediate openings on an express

basis as per the following details:
**Profile**:

- **CRM** Executive.

**Location **- Thane
- Doing cold calling.
- Following up with customers.
- managing customer relationships, ensuring sales growth.
- Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.
- Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.
- Provide insights into customer needs during the development of customer loyalty/ retention schemes.
- Provide support in various operations and activities.
- Regularly interact with end customers for understanding their requirements, aspirations and expectations.
- Data management, feedback management
- Client Coordination, Correspondence & Documentation

**Job Types**: Full-time

**Salary**: ₹ **20,000.00** per month **TO **₹ **25,000.00** per month

**Schedule**:

- 9:00 AM. TO 7:00 PM.

**REQUIREMENT**:

- Customer Relation handling Minimum experience-3-5yrs

**Expertise in **Skilled comp user like M**S words, excel**, crm prgm, etc.

**Education**:

- Bachelor's (preferred)

**Language**:

- HINDI / MARATHI / English (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 3 years (required)
- total work: 3 years (required)