Guest Relation Executive
2 days ago
**Responsibilities**
- Assist guests to their respective tables
- Attend to hotel guest needs and requests
- Must be aware of restaurants menu items and beverage choices.
- Must know about the entire property, services, hours of operation, locations, near by places of interest etc.
- Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
- Inspect the cleanliness and presentation of all china, glass, and silverware prior to use.
- Maintain cleanliness of work areas throughout the shift, practicing clean-as-you-go procedures.
- Ensure guests are provided with the highest quality product and service at all times.
- Solve guest issues with professionalism and always maintain hospitable attitude.
**Requirements and skills**
- Service minded, friendly professional behavior.Multi task, remain associate and guest service centric.
- Good knowledge of Food and Beverage Service.
- Customer service attitude
- Excellent communication and organizational skills
- Should be focused and interested in Learning new things
- Persuading or Having a hotel management Degree is a plus
**Job Types**: Full-time, Fresher
**Salary**: ₹13,500.00 - ₹18,000.00 per month
**Benefits**:
- Food allowance
- Provident Fund
Schedule:
- Flexible shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Juhu, Mumbai - 400049, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
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