Client Adviser

7 days ago

Kolkata West Bengal, India Aarogyaam Human Resource Management Services Full time

Job Title: Client Advisor

Location: Kolkata

Job Summary:
Key Responsibilities:
1. Client Relationship Management:

- Serve as the primary point of contact for assigned clients
- Understand client requirements and provide tailored solutions to meet their business objectives
- Maintain strong client relationships to ensure satisfaction, retention, and growth opportunities

2. Communication and Support:

- Manage day-to-day communication with clients
- Provide timely and effective support to clients
- Coordinate with internal teams to ensure timely delivery of services or products

3. Presentation and Proposal Preparation:

- Prepare and deliver presentations, proposals, and reports to clients
- Develop and maintain client-facing documents and materials

4. Issue Resolution:

- Address and resolve client concerns or issues promptly
- Escalate complex issues to relevant teams or management as needed

5. Revenue Growth:

- Identify upselling or cross-selling opportunities and contribute to revenue growth
- Develop and implement strategies to increase client value and revenue

6. Industry Insights:

- Stay updated on industry trends, competitor activities, and market opportunities
- Leverage industry insights to provide valuable advice and solutions to clients

7. Collaboration and Teamwork:

- Collaborate with internal teams to ensure seamless delivery of services or products
- Share client feedback and insights with relevant teams to improve services and products

**Requirements**:

- Proven experience in client-facing roles, preferably in recruitment consultancy or a similar industry
- Excellent communication, interpersonal, and presentation skills
- Strong understanding of client needs and ability to provide tailored solutions
- Ability to work in a fast-paced environment and meet deadlines
- Strong analytical and problem-solving skills
- Ability to identify and capitalize on upselling and cross-selling opportunities

Preferred Skills:

- Experience in recruitment consultancy or a similar industry
- Knowledge of industry trends, competitor activities, and market opportunities
- Strong network and relationships with clients and potential clients
- Proficiency in CRM software and other relevant tools

What We Offer:

- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Work Location: In person

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