Client Adviser
6 days ago
Job Title: Client Advisor
Location: Kolkata
Job Summary:
Key Responsibilities:
1. Client Relationship Management:
- Serve as the primary point of contact for assigned clients
- Understand client requirements and provide tailored solutions to meet their business objectives
- Maintain strong client relationships to ensure satisfaction, retention, and growth opportunities
2. Communication and Support:
- Manage day-to-day communication with clients
- Provide timely and effective support to clients
- Coordinate with internal teams to ensure timely delivery of services or products
3. Presentation and Proposal Preparation:
- Prepare and deliver presentations, proposals, and reports to clients
- Develop and maintain client-facing documents and materials
4. Issue Resolution:
- Address and resolve client concerns or issues promptly
- Escalate complex issues to relevant teams or management as needed
5. Revenue Growth:
- Identify upselling or cross-selling opportunities and contribute to revenue growth
- Develop and implement strategies to increase client value and revenue
6. Industry Insights:
- Stay updated on industry trends, competitor activities, and market opportunities
- Leverage industry insights to provide valuable advice and solutions to clients
7. Collaboration and Teamwork:
- Collaborate with internal teams to ensure seamless delivery of services or products
- Share client feedback and insights with relevant teams to improve services and products
**Requirements**:
- Proven experience in client-facing roles, preferably in recruitment consultancy or a similar industry
- Excellent communication, interpersonal, and presentation skills
- Strong understanding of client needs and ability to provide tailored solutions
- Ability to work in a fast-paced environment and meet deadlines
- Strong analytical and problem-solving skills
- Ability to identify and capitalize on upselling and cross-selling opportunities
Preferred Skills:
- Experience in recruitment consultancy or a similar industry
- Knowledge of industry trends, competitor activities, and market opportunities
- Strong network and relationships with clients and potential clients
- Proficiency in CRM software and other relevant tools
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Work Location: In person
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