
Insurance Sales(Customer Support Executive)
4 days ago
**Job Title**: Customer Success Associate
**Process - PhonePe Motor Insurance/Life insurance**
**Work Mode**: Work From Office
Experience - Insurance Background & Any kind of Sales
Location - Pune(Kharadi)
**Salary**:
₹28,500 CTC to ₹40,000 per month CTC.
PhonePe is looking for dynamic and customer-oriented individuals to join our Customer Success team. If you have excellent communication skills and a passion for assisting customers, we invite you to apply
**Key Responsibilities**:
- Handle customer queries and provide accurate information regarding PhonePe services.
- Ensure customer satisfaction by resolving issues effectively and efficiently.
- Maintain a professional and empathetic approach while interacting with customers.
- Adhere to quality and compliance standards during customer interactions.
**Required Skillset**:
- Excellent communication skills in both English and Hindi.
- No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence), grammatical, or pronunciation errors.
**Qualifications**:
- Graduate from any field.
- Additional language proficiency in Tamil, Telugu, Kannada, or Malayalam is an advantage.
**Interview Process**:
- HR Round
- Versant 6 Certified
- Written Assessment
- Operations Round
- Client Round
**Experience**:
- Minimum 6 months of Life Insurance experience is an added advantage.
- Knowledge of Mutual Funds and ULIP Plans is beneficial.
**Shift Details**:
- Rotational Shift
- Day shift for females until 8 PM.
- Rotational shift for males.
- 6 days working.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹200,000.00 - ₹480,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Speak with the employer**
+91 7043126037
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