Customer Support Agent

Profile: Customer Service Agent (Voice Process) **Salary**: Up to 24k Location: Gurgaon sec 18 Shift: Day shift for Females and Rotational shift for Males **Job Type**: Full Time (WFO) **Qualification: Graduation is mandatory** **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...

**Company Overview**: Swaran Soft is a dynamic, end-to-end digital transformation partner based in Gurugram, India, with over two decades of expertise. We deliver cutting-edge solutions—from Gen AI, Mobile to Web App Development, & more. Serving global enterprises, SMBs, and innovation-driven startups, our mission is to transform ideas into thriving...

**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

**Responsibilities** - Provides excellent Customer Service - Research supplier inquiries and provide information through voice or written communication - Provides details on accesses needed for suppliers to utilize self-service tools - Escalates tickets to business areas for opportunities that cannot be resolved in the Contact Center. - Communicate in a...

**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

Driving business from existing Partners/Agents and maintaining relationships with them. - Activating and onboarding new partner/agent as per company targets. - Providing support to existing and new partners/agents from Pre-sale to post sale - Keeping track of an agent's/partner’s performance on the standard segment-way-to-market metrics of fresh/renewal...

**Roles & responsibilities of an insurance agent for US logistics.**An insurance agent working in the context of US logistics plays a crucial role in ensuring the business and its clients are properly covered against potential risks and losses. Their responsibilities are specific to the needs of logistics companies, which can include transportation.**1....

Responsibilities - Customer service: Answer customer questions and provide troubleshooting assistance - Administrative tasks: Schedule meetings, maintain customer records, and update sales systems - Sales analysis: Conduct sales analysis and prepare proposals - Sales strategy: Work with account managers to develop sales strategies - Lead management: Manage...