Front Desk

14 hours ago


Althan Surat Gujarat, India VD KIOSK PVT LTD Full time

**FLUENT ENGLISH REQUIRED**

WORK FROM OFFICE

VIP ROAD, ALTHAN

**Job Title**: Virtual Front Desk Associate

**Job Summary**:
The Virtual Front Desk Associate will handle guest interactions remotely, providing seamless support for check-ins, reservations, inquiries, and issue resolution. The role requires excellent communication skills, attention to detail, and the ability to deliver a professional guest experience online.

**Key Responsibilities**:

- Assist guests with check-in and check-out procedures remotely.
- Manage reservations, cancellations, and room assignments.
- Coordinate with on-site staff for housekeeping or maintenance requests.
- Maintain accurate guest records and reports.
- Provide information about property facilities, local attractions, and policies.

**Requirements**:

- Excellent English communication skills (verbal & written).
- Basic computer knowledge and familiarity with PMS or hotel management software.
- Prior experience in hospitality or customer service preferred.
- Ability to work in a fast-paced environment and multitask efficiently.

SHIFT - 7AM TO 3PM, 3PM TO 11PM, 11PM TO 7AM

Pay: ₹17,000.00 - ₹27,000.00 per month

Ability to commute/relocate:

- Althan, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your Salary expectation?

**Language**:

- English (preferred)

Work Location: In person


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