Front Desk Executive

7 hours ago


Surat Gujarat, India Ginger Hotel Surat City Centre Full time

**Job Brief**:
We are looking for a Hotel Front Desk Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

**Responsibilities**
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Upsell additional facilities and services, when appropriate.
- Maintain updated records of bookings and payments.

**Requirements and skills**
- Work experience as a Hotel Front Desk Agent, Executive, Receptionist or similar role.
- Experience with hotel reservations software, like SAP, Opera, etc.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor.
- Customer service attitude.
- Excellent communication and organizational skills.
- Degree in hotel management is a plus.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

**Experience**:

- Front desk: 2 years (required)

Ability to Commute:

- Surat, Gujarat (preferred)

Work Location: In person


  • Front Desk

    3 weeks ago


    Surat, Gujarat, India Rishi Jobs Full time

    Profile Front Desk Experience Fresher to 3yrs Salary Range 15k for Fresher 3 years experience 17k-20k Roles This is a full-time on-site role for a Front Desk Executive located in Surat The Front Desk Executive will be responsible for greeting and welcoming patients and visitors managing reservations answering calls and addressing customer...


  • Surat, Gujarat, India STREETVIEW FOODS LLP Full time

    A front desk executive's job description involves being the first point of contact, greeting visitors, managing the reception area, and handling administrative tasks like answering phones, scheduling appointments, and sorting mail. They are responsible for creating a welcoming atmosphere, providing information, and ensuring the smooth day-to-day operation of...

  • Front Desk Executive

    2 weeks ago


    Surat, Gujarat, India Shish Industries Limited Full time

    We at Shish Industries Ltd are seeking a dynamic and motivated Front Desk Executive to join our company. **Roles & Responsibilities** - Screening phone calls & customer enquiries and transfer calls to intended parties - Handle all incoming /outgoing documents / courier - Booking of meeting rooms, Travel and hotel booking - Attend to visitors, guest, vendor...


  • Surat, Gujarat, India Shish Industries Limited Full time

    We at Shish Industries Ltd are seeking a dynamic and motivated Front Desk Executive to join our company. **Roles & Responsibilities** - Screening phone calls & customer enquiries and transfer calls to intended parties - Handle all incoming /outgoing documents / courier - Booking of meeting rooms, Travel and hotel booking - Attend to visitors, guest, vendor...

  • Front Desk

    3 weeks ago


    Surat, India RISHI JOBS Full time

    Profile : Front Desk Experience : Fresher to 3yrs+ Salary Range:  15k for Fresher, 3+ years experience 17k-20k Roles : This is a full-time on-site role for a Front Desk Executive located in Surat. The Front Desk Executive will be responsible for greeting and welcoming patients and visitors, managing reservations, answering calls, and...

  • Front Desk Executive

    2 weeks ago


    Pal Gam, Surat, Gujarat, India Solex Energy Limited Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job Title: Front Desk ExecutiveCompany: Solex Energy LimitedLocation: Surat, GujaratDepartment: AdministrationJob Summary:We are seeking a Front Desk Executive to act as the first point of contact for visitors, clients, and staff to ensure a welcoming atmosphere at Solex Energy Limited.Key Responsibilities:· Greet and assist visitors, clients, and employees...


  • Chennai, Surat, India Excelvana Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Front Desk ExecutiveDepartment: Front DeskReports To: Regional Head/ National HeadJob Description:We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting...


  • Palsana, Surat, Gujarat, India SUJE TEX PRIVATE LIMITED Full time

    **Job Role**: We are looking for a well-spoken and presentable **Front Desk Executive** to be the face of our company. You will be responsible for handling front desk operations, coordinating with departments, and managing administrative tasks efficiently. **Responsibilities**: - Greet and assist visitors, vendors, and guests - Manage incoming calls and...

  • Front Desk Executive

    8 hours ago


    Ahmedabad, Gujarat, India TalentXplore Full time

    **Job Title: Front Desk Executive** **Key Responsibilities**: - **Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.**: - Ensure all Brand Standards are upheld at the front desk and throughout the studio. - Manage front desk operations, ensuring clients receive timely, friendly, and...


  • Surat, Gujarat, India Triedge Solutions Full time

    Position : Virtual Front Desk Executive **Roles and Responsibilities**: - Fluency in English, both verbal and written - Shift: Night and Day Shift (Rotational) - Strong customer service skills, such as empathy, listening skill, problem-solving skill - Excellent verbal and written communication skills **Job Types**: Full-time, Fresher Pay: ₹20,000.00...