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Customer Sales Executive
2 weeks ago
**Job Title: Customer Support Head**
**Company**: Lifetime Health
**Location**: Jayanagar Bangalore
**Employment Type**: Full-Time
**About Us**:
LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering highquality, compassionate care to our patients in the comfort of their homes. Join our dedicated team and make a difference in people’s lives every day.
**Role Overview**:
**Key Responsibilities**:
- Lead and manage the Customer Support team, fostering a positive and productive work environment.
- Develop and implement customer service policies and procedures to ensure high-quality service delivery.
- Monitor and analyze customer feedback to identify areas for improvement and drive customer satisfaction initiatives.
- Oversee the Sales team, setting and achieving sales targets, and developing strategies to enhance sales performance.
- Coordinate with the Service Line team to ensure seamless service delivery and address any operational issues.
- Train, mentor, and support team members to enhance their skills and performance.
- Collaborate with other departments to align customer support and sales efforts with company goals.
- Prepare and present regular reports on customer support and sales performance to senior management.
**Qualifications**:
- Bachelor's degree in healthcare related field.
- Proven experience in a customer support or sales management role, preferably in the healthcare industry.
- Excellent leadership and team management skills.
- Strong problem-solving abilities and a strategic mindset.
- Exceptional communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in CRM software and other relevant tools.
- Passion for delivering outstanding customer service and improving patient care.
Pay: ₹25,000- ₹30,000per month
Schedule:
Day shift
**Education**:
B pharmacy (preferred)
**Experience**:
total work: 1 year (required)
Customer service: 1 year (required)
**Language**:
Kannada (required)
English (preferred)
Ability to Commute:
Bengaluru, Karnataka (required)
Ability to Relocate:
Bengaluru, Karnataka: Relocate before starting work (required)
Schedule:
Rotational shift
Work Location: In person
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Compensation Package:
- Yearly bonus
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (required)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
