Customer Relationship Executive

1 week ago


Kochi Kerala, India RedPorch Nest Pvt.Ltd Full time

**JOB SUMMARY**
- **Key Responsibilities**:_

Build and maintain strong, long-term customer relationships.

Handle customer inquiries and resolve complaints promptly and professionally.

Follow up with customers to ensure satisfaction and identify additional needs.

Coordinate with internal teams to meet client expectations.

Maintain customer records, feedback, and communication details in the CRM system.

Assist in preparing client proposals, quotations, and service updates.

Support sales and marketing activities to improve client engagement and retention.

Provide regular reports and updates on customer interactions and satisfacti

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid time off

**Language**:

- English (preferred)

Work Location: In person



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