Front Office Executive

2 days ago

Puducherry Puducherry, India Praba's VCARE health clinic Pvt ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Greet and assist visitors, clients, and vendors in a warm and professional manner.
- Answer, screen, and route incoming calls efficiently.
- Maintain a clean and organized reception area.
- Handle incoming and outgoing mail and courier services.
- Schedule appointments and manage staff calendars as needed.
- Provide administrative support including data entry, document filing, photocopying, and scanning.
- Share accurate information with visitors regarding services, appointments, or other queries.
- Monitor front office supplies and place orders when necessary.
- Ensure office security by monitoring visitor access and maintaining visitor logs.

**Billing Support Responsibilities**:

- Assist with basic billing tasks such as invoice preparation, data entry, and bill generation.
- Coordinate with the billing/accounts team to ensure accurate and timely processing.
- Provide billing-related support during peak hours or when additional assistance is required.
- Maintain confidentiality and accuracy in handling billing data and customer transactions.

**Work Schedule**:

- **Working Days**: Saturday & Sunday are mandatory working days.
- **Weekly Off**: Any 4 weekdays (Mon-Fri) off during the month (1 day per week on rotation).
- **Weekday Working Hours**: 10:00 AM to 8:00 PM
- **Weekend Working Hours (Sat & Sun)**: 10:00 AM to 9:00 PM

**Required Skills & Qualifications**:

- Freshers or Minimum 1 of experience in front office, customer service, or administrative roles.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Pleasant personality with a customer-first approach.
- Ability to multitask and handle stress in a fast-paced environment.
- Willingness to support the billing process as required.
- High school diploma required; bachelor's degree or additional training in administration or billing is an advantage.

**Preferred Qualifications**:

- Experience in a healthcare, hospitality, or service-based industry.
- Familiarity with basic accounting or billing software.

Pay: From ₹15,000.00 per month

Work Location: In person

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