Front Office Assistant

2 days ago


Puducherry Puducherry, India Ace Hostels Pvt Ltd Full time

**About Us**

Ace Hospitality Pvt. Ltd. is a fast-growing hospitality company based in Pondicherry, managing boutique hostels that combine comfort, culture, and community. We’re looking for a dynamic and professional Front Office Executive (Female) to join our team and deliver an exceptional guest experience at our upcoming property.

**Key Responsibilities**

Welcome guests warmly and ensure smooth check-in and check-out processes

Handle guest inquiries, bookings, and reservations (walk-in, phone, and online)

Maintain front desk records and coordinate with housekeeping and operations teams

Manage cash and billing transactions accurately

Provide local information and assist guests with travel or activity recommendations

Ensure guest satisfaction by resolving complaints promptly and professionally

Maintain a neat and professional front office environment

**Requirements**:
Minimum 1 year of experience in front office, receptionist, or guest relations role (hospitality preferred), freshers from Hospitality and Hotel Management are welcome to apply

Pleasant personality, good communication skills (English; Tamil/Hindi/French a plus)

Proficient in MS Office; hotel booking software (Ezee Absolute) a plus

Well-groomed, confident, and service-oriented

Flexible with shifts and weekends

**Benefits**

Competitive salary (based on experience)

Accommodation and meals will be provided if required

Professional growth opportunities within a rapidly expanding hospitality group

Positive and inclusive work environment

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Expected hours: 60 per week

**Benefits**:

- Flexible schedule
- Food provided

Work Location: In person



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