Front Office Executive

5 days ago

Puducherry Puducherry, India THE PROMENADE Full time

To help and assist the Front Office Manager in organising and running the department
- To be warm, friendly and courteous to guests
- To achieve optimum sale of rooms through proper yield management
- To make and monitor the duty roster of the departmental staff
- To supervise the reception counter
- To check all VIP rooms
- To deputize for the front office manager in his absence or whenever required to do so
- To initiate action on all mail coming into the department
- To initiate action on all group bookings and block rooms in the reservation register
- To complete statistics maintained on a daily/ weekly or a monthly basis as per procedure
- To follow up with the local travel agent for requirements of a group before their arrival
- To maintain appropriate guest history records
- To greet guests on arrival and provide timely assistance at check-in
- To advise the general manager of all VIP arrivals and also to escort all VIP’s to their rooms
- To report on a weekly basis, all views, suggestions/ comments of guests’ met
- To assist guests immediately if they have any problems with the services provided by the Hotel

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Willing to work in break shift

Work Location: In person

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