International Service Executive

2 weeks ago


Andheri Mumbai Maharashtra, India Shaadi.Com Full time

**Job Title**: International VIP Services - Night Shift

**Key Responsibilities**:

- Manage inbound and outbound calls for international VIP customers to assist with premium services.
- Provide personalized and effective solutions to customer inquiries and issues.
- Build and maintain strong relationships with international customers to ensure a superior service experience.
- Document all customer interactions, feedback, and resolutions in the CRM system accurately.
- Collaborate with internal teams to address and resolve customer concerns promptly.

**Requirements**:

- **Experience**: Minimum 1 year of experience in telecalling, customer service, or a similar B2C role.
- **Languages**:

- Fluency in English is mandatory (strong verbal and written communication skills).
- Additional regional languages are an advantage.
- **Age**: 24 to 37 years.
- **Communication Skills**: Exceptional communication and interpersonal skills, with the ability to handle international clients professionally.

**Salary**:

- ₹25,000 to ₹30,000 in-hand (based on last drawn salary).

**Shift Timings**:

- Night Shift: 9:00 PM to 6:00 AM (to align with international time zones).
- 1 rotational weekly off.

**Why Join Us?**
- Competitive salary and performance-based incentives.
- Opportunity to work with a global customer base for a leading matchmaking platform.
- Professional growth opportunities in a dynamic and multicultural work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Fixed shift
- Night shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- Sales/Service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Job Title**: International VIP Services - Night Shift **Key Responsibilities**: - Manage inbound and outbound calls for international VIP customers to assist with premium services. - Provide personalized and effective solutions to customer inquiries and issues. - Build and maintain strong relationships with international customers to ensure a superior...


  • Mumbai, Maharashtra, India Executive Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Citi is seeking a highly accomplished and dynamic Director for a C15 leadership role within its Issuer Services business in India. Based in Mumbai, this pivotal position carries a dual mandate: to drive significant sales growth for Issuer Services across the Mumbai market and to lead a high-performing team of Agency & Trust (A&T) Transaction Managers with...


  • Andheri, Mumbai, Maharashtra, India Snoozz Full time

    **Job description**: **Snoozz** Production is a dynamic and forward-thinking advertising agency specializing in creating impactful brand experiences through storytelling, influencer collaborations, and cutting-edge digital campaigns. From concept to execution, we help brands connect with their audience in meaningful and memorable ways. With a strong focus on...


  • Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    Job Title Executive - Customer Service and Documentation Department - Air Exports Reports to Department Incharge Qualification required Graduation in any stream Experience required Minimum 3 year experience in same field Location - Mumbai (Andheri) Job Overview: Main function of this profile is to work as 1st point of contact for all CS, Documentation...


  • Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    Air Import Customer Service Location : Andheri Experience - 2 to 5 Years Industry - Freight Forwarding Key Responsivities: - Coordinate with flight planning and internal teams to ensure timely and efficient cargo operations. - Monitor and manage shipment queues, following up until successful delivery to the destination. - Execute offload procedures in...


  • Andheri, Mumbai, Maharashtra, India Zoof software Solutions Full time

    Looking for fresher customer service executive for logistics company Pace Projects. We are an international logistics company focusing on timely and efficient deliveries. What we require: 1) Solve customer queries and inquires 2) Track shipments and inform customers where they are 3) Be prompt and quick in resolve issues 4) Escalate shipments that are...


  • Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    Title - Air Import Customer Service Location - Andheri Industry - Freight Forwarding Pay: ₹300,000.00 - ₹450,000.00 per year Work Location: In person


  • Andheri, Mumbai, Maharashtra, India Creative Digital Brain Full time

    Job Description: Client Servicing Executive focuses more on lead conversion and client onboarding. Here's a clearer breakdown of your responsibilities: Key Responsibilities: Understand client needs and explain relevant products or services Convert leads into active clients by guiding them through the enrollment process Maintain client records and update...


  • Andheri, Maharashtra, India Austral International Co. Full time ₹ 3,00,000 - ₹ 8,40,000 per year

    Job Title: Customer Service – Ocean ImportLocation: Andheri, MumbaiOpen Positions: 2 (Junior & Senior Level)About the RoleWe are looking for motivated and detail-oriented professionals to join our Customer Service – Ocean & Air Import team. The role involves managing end-to-end import operations, ensuring smooth coordination with clients, shipping lines,...

  • Customer Service

    7 days ago


    Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    Position: Customer Service - Air & Ocean Import (Freight Forwarding) Location: Andheri (East), Mumbai Experience Required: 3 - 6 Years Notice Period: Maximum 30 Days Job Overview Key Responsibilities Handle Air & Ocean import shipments end-to-end. Coordinate with overseas agents, shipping lines, airlines, and transporters. Manage import documentation...