Customer Support Representative

5 days ago

Whitefield Bengaluru Karnataka, India VictaMan Services Private Limited Full time

Customer Service Support

Company: Cogent WhitefieldRole:
Customer Service SupportLocation:
Prestige Shantiniketan, Thigalarapalya, Krishnarajapura, Bengaluru, Karnataka 560067
Landmark: Nexus Mall, Whitefield

Shift Timings: Rotational Shifts

Working Days: 6 days a week
Rotational Week Off

Languages Required: EnglishProfile Mode: Complete Voice ProcessProcess: Axis Bank

**Roles and Responsibilities**:

- Handle customer queries and provide effective solutions through voice calls.
- Manage and resolve customer complaints.
- Provide information about products and services.
- Maintain a high level of customer satisfaction through excellent service.
- Adhere to the standard operating procedures and meet targets.
- Work in rotational shifts with one rotational week off.

Education: Minimum 12th grade.
Experience: 0 to 3 years (preferred but not mandatory).
Age: 18 to 30 years.
Skills: Proficiency in English, basic computer skills, excellent communication and interpersonal skills.
Other Requirements: Ability to handle pressure, willingness to learn, courteous with strong customer service orientation.

**Salary and Benefits**

Monthly salary of ₹18,000 - ₹21,000.
Additional incentives based on performance.
- **Join us at Cogent Whitefield and be a part of a dynamic team providing exceptional customer service for Axis Bank.**_

Pay: ₹18,000.00 - ₹21,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 8638244495

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