Customer Support Executive

4 days ago


Whitefield Bengaluru Karnataka, India Starmark Software Pvt.Ltd Full time

**Customer Support - Patient Calling (US Healthcare)**

**Responsibilities**:

- **Patient calling representatives address patients' concerns about their accounts**:

- Help with billing issues and negotiate to collect unpaid debt
- **Their duties include creating payment plans and taking patients' payments**:

- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
- **Good phone communication skills help working with patients and clearly explaining policies and details.**
- Excellent verbal and written communication skills
- Good knowledge in MS Excel and word
- Flexible with Night shift timings
- Adaptability and willingness to go the extra mile when needed.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

**Experience**:

- International voice process: 1 year (required)

Work Location: In person



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