Customer Support Executive
4 days ago
**Customer Support - Patient Calling (US Healthcare)**
**Responsibilities**:
- **Patient calling representatives address patients' concerns about their accounts**:
- Help with billing issues and negotiate to collect unpaid debt
- **Their duties include creating payment plans and taking patients' payments**:
- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
- **Good phone communication skills help working with patients and clearly explaining policies and details.**
- Excellent verbal and written communication skills
- Good knowledge in MS Excel and word
- Flexible with Night shift timings
- Adaptability and willingness to go the extra mile when needed.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
**Experience**:
- International voice process: 1 year (required)
Work Location: In person
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