Customer Success Executive

**Customer Success Executive** Join us as a **Customer Success Executive** in our **Customer Success **Team at Mumbai office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. **What You’ll Achieve**: We are seeking a highly motivated and experienced Customer Success...

**Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling opportunities - Build a solid and...

**Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling opportunities - Build a solid and...

**About Solar Ladder** Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels. Solar Ladder is...

**Roles & Responsibilities** - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students - Build a solid and lasting relationship with the customers -...

**About Solar Ladder** Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement and 3D Solar Design solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar...

**About Us**: Firmway is a FinTech company with an aim to automate Accounting and Auditing functions through the use of advanced technology. We are incubated by ICAI and BSE. Our software is used by large corporations and their auditors for automating balance confirmation and reconciliation. **General Purpose**: Firmway is looking for an Account / Customer...

**Roles and Responsibilities** - Establish clear client retention goals. - Process milestones for the clients and employees to work toward. - Assist customers with setting up and navigating programs or software. - Promote the value of the product. - Upsell services and products with the brand image. - Promote value through customer experience. - Assist in...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south Region.7Resolve...

We are seeking a proactive Customer Success Executive to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide them in using our platform effectively. This role requires collaboration with product and data teams to enhance the customer...