CRM Executive

6 days ago

Kochi, India 360Medicare Full time

Job Summary:
Key Responsibilities:

- Lead Collection: Collaborate with the digital marketing team to collect prospective leads.
- Ensure the accuracy and completeness of lead information.
- Lead Assignment: Assign leads to various departments including recruiters, student counselors, academic counselors, etc. Ensure timely and accurate distribution of leads based on predefined criteria.
- Follow-up: Implement a systematic follow-up process for leads to maximize conversion.
- Work closely with recruiters, counselors, and other departments to gather feedback on lead progress.
- Data Management: Regularly update and maintain the database to avoid duplications.
- Conduct data audits to ensure data integrity and accuracy.
- Reporting: Generate and provide various reports as per the requirements from managers.
- Analyze data trends and provide insights to optimize the recruitment process.
- System Proficiency: Be proficient in using Zoho systems for effective data management.
- Utilize advanced features of Excel for data analysis and reporting.
- Collaboration: Foster strong collaboration with different departments involved in the recruitment process.
- Act as a central point of contact for data-related inquiries.
- Continuous Improvement: Propose and implement improvements in data management processes.
- Stay updated on industry best practices related to recruitment data management.

Qualifications:

- Bachelor’s degree in a relevant field.
- 1-3 years of experience in recruitment data management or a related role.
- Proficiency in Zoho systems and advanced Excel skills.
- Strong organizational and communication skills.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Analytical mindset with the ability to derive insights from data.

**Job Types**: Full-time, Permanent

**Salary**: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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