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Customer Support Executive in Chinchwad(Pune)
2 weeks ago
We are hiring for Customer support executive for IT Software firm at Chinchwad location in Pune.
Qualification: Any Graduate or min 12+ std with excellent english communication & convincing skills.
Experience: 1 to 5 yrs in handling customer coordination/support activities
Work location: Chinchwad in Pune
Gender: Female only
Job Description: It's B2B customer support activities
Coordinate customer leads to verify information & provide accurate reporting on leads
Understand Customer needs & indetify the bottlenecks / issues faced by customer due to traditional working style.
Arrange demo with customer & share Software features those are useful for customers
Give online Demo presentation for IT Software product & clarify resolution for their needs.
Customer followup as per their availability & do the order processing or submit quotation.
Build relationships with customers and seek references
Good English communication skill & Convincing power to turn-up the deal.
Ready to join on immediate basis
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Pune, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- 5years: 2 years (preferred)
- Customer service: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
