Customer Support Executive

Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May be...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Looking for **female** customer support executive - Resolving customer queries - Sharing update on orders placed - Sharing updates and offers - Experience - Min 06 Months as customer support Experience - 06 Months Time - 10 am to 07 pm Weekly Off - Monday Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person

Looking for **female** customer support executive - Resolving customer queries - Sharing update on orders placed - Sharing updates and offers - Experience - Min 06 Months as customer support Time - 10 am to 07 pm Weekly Off - Monday Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...

Assist customer in resolving any open requests for support, assistance, information on upgrading etc. - Complete Training Needs Analysis to confirm the Training is applicable. - Design Training content with the Learners needs in mind. - Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve...

Provide accurate information about products and services. Resolve customer issues promptly and efficiently. Maintain detailed records of customer interactions, transactions, and feedback. Follow up with customers to ensure their issues are resolved. Collaborate with other departments to improve customer experience. Assist in the development and...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software.Job Types: Full-time, FresherPay: ₹21, ₹43,900.00 per monthBenefits:Provident...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...