Customer Support Lead Analyst

Job Description- Handle a queue of Talent product cases, prioritizing issues based on severity and customer impact- Using technical skills to solve complex problems, lead change, implement solutions, and handle time critical issues- Work with Product Managers, QA and Development to identify solutions or workarounds- Balance ownership of existing case load...

Job DescriptionHiring for Customer Support AnalystWith Good communication skillsInterviews will conducted Face to Face6 days of working and 1 week offrotational shifts and rotational week off'swork from officeContact Number - 7330633831Email id - [Confidential Information]

Job description Quality Monitoring & Evaluation:   Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.  Evaluate agents' communication skills, tone, accuracy, problemsolving, and overall customer experience.  Provide...

Job DescriptionThe Workday Customer Support Team is passionate about Customer service, innovation and excellence.They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers..Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to...

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and...

Job Title - Application Support AnalystJob Location - PuneDepartment/team - ISReports to - Head of Application SupportWHAT YOU'LL DO:We are looking for a highly skilled and driven Application Support Analyst to join our specialised and growing team. This is a hands-on role that sits at the heart of our business operations, supporting our bespoke applications...

As a Salesforce Support Analyst at Staff4Me, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.In this role, your responsibilities...

As a Netsuite Support Analyst at Staff4Me, you will be responsible for providing technical support and troubleshooting assistance to end-users utilizing the Netsuite ERP system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.In this role, you will:Respond to user...

Job DescriptionJob descriptionSupport Analyst-2KEY EXPECTED ACHIEVEMENTS- Incident management: Incidents are handled from identification to closure, including advanced technical and functional analysis. High visiblity incidents are managed. Focal points of his/her perimeter are ensured in case of crisis.- Service Requests handling: Processing and resolution...