Customer Support

Location - Pimpri Chinchwad Shift - 10:30 am to 07:30 pm Department - Ecom department **Responsibilities** *Coordinating with customer and helping them with their queries *Writing product description for products to be hosted in website *Helping in order processing Experience - Minimum 1 Years in customer support Pay: ₹21,000.00 per month Pay:...

Sure! Here’s a sample job description for a Customer Support position: - **Job Title: Customer Support Representative**: - **Location**: [City, State] - **Job Type**: [Full-Time/Part-Time] - **Company Overview**: - [Provide a brief description of the company, its mission, and the industry it operates in.] - **Job Summary**: - As a Customer Support...

Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. - Develop training programs to enhance the skills and knowledge of the support team. - Identify and implement strategies to improve customer service processes and workflows. - Develop and maintain strong relationships with key customers, ensuring...

A customer support executive manages a customer service team and ensures customers are satisfied. They may also create policies and procedures for the team to follow. Responsibilities Customer support: Respond to customer queries, resolve complaints, and process orders Team management: Hire, direct, and monitor customer service representatives **Job...

Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...

Need of Customer Care Executive for Millex company Salary-16000 to 18000 Languages-Marathi,Hindi and English. Pay: ₹16,000.77 - ₹18,000.61 per month **Benefits**: - Health insurance - Provident Fund

**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

**Location**: Pune **Experience**: 10 to 15 year(s) - Lead, mentor, and develop a large team of product support engineers and technicians, ensuring high performance, motivation, and continuous skill enhancement. - Oversee resource allocation, scheduling, and performance reviews for the product support team. - Foster a culture of customer-centricity,...

**Resolve Issues**: Identify and troubleshoot customer issues, providing effective solutions and escalating complex problems to higher-level support when necessary. - **Process Orders and Returns**: Assist customers with placing orders, processing returns, and handling payment transactions. - **Maintain Records**: Keep accurate records of customer...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...