Customer Support

2 weeks ago

PimpriChinchwad Maharashtra, India Dilizent Systems Full time

Sure Here’s a sample job description for a Customer Support position:

- **Job Title: Customer Support Representative**:

- **Location**: [City, State]
- **Job Type**: [Full-Time/Part-Time]
- **Company Overview**:

- [Provide a brief description of the company, its mission, and the industry it operates in.]
- **Job Summary**:

- As a Customer Support Representative, you will serve as the primary point of contact for our customers. Your main responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience. You will play a crucial role in maintaining customer satisfaction and building long-term relationships.
- **Key Responsibilities**:

- Resolve customer issues, providing solutions and guidance, and ensure follow-up as necessary.
- Document customer interactions and maintain up-to-date customer records in the system.
- Collaborate with other departments to improve products and services based on customer feedback.
- Educate customers about our products and services, including troubleshooting support.
- Maintain a strong understanding of company policies, procedures, and product offerings.
- Perform other related duties as assigned to enhance customer satisfaction.
- **Qualifications**:

- High school diploma or equivalent; a degree in a related field is a plus.**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,310.16 - ₹30,733.50 per month

Schedule:

- Day shift

Work Location: In person

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