Customer support executive

Role: Customer Support ExecutiveLocation: Hinjewadi Phase 2Working days: 5 days working, 2 days rotational offShifts: Night shiftsQualification: GraduationSalary: 18k + 4k night shift allowance 2 way Transportation provided by the company

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.Job...

Handling Customer Inquiries: Answering questions about products, services, and company policies. Problem Resolution: Addressing and resolving customer complaints, technical issues, and other concerns. Communication: Communicating effectively with customers through various channels (phone, email, chat). Record Keeping: Maintaining accurate records of customer...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software.Job Types: Full-time, FresherPay: ₹21, ₹43,900.00 per monthBenefits:Provident...

Title: Customer Support Associate Freshers WelcomeExperience: 02 years (Freshers encouraged to apply)Good communication skills: (English, Hindi, Marathi)Education : Graduate / Any discipline, BSc, BCA, BBA, BBM, BCOMPassing Year: 2023, 2024 and 2025 onlyJob Type: Full-time / Fresher-friendlyExperience Level: Entry-LevelResponsibilities and Duties:Handle...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Customer Relationship Management: Develop and maintain positive, long-term relationships with clients and customers. Issue Resolution: Promptly and efficiently address and resolve customer inquiries, complaints, and issues. Communication & Support: Respond to customers through phone, email, and chat, providing accurate information on products and services....

Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and complaints. Conduct follow-up calls and emails to ensure customer satisfaction and address any lingering concerns. Act as a primary point of contact for a portfolio of customers, managing relationships and building trust. Relationship Management & Growth: Foster and...